Room Attendant Job Description
This is a dynamic role in our housekeeping department where you play a crucial part in ensuring that guest rooms are always immaculate and inviting. Your attention to detail will be instrumental in making every stay with us memorable.
Main Responsibilities:
* Clean all areas of guest rooms, including changing linens, cleaning bathrooms, and dusting surfaces to maintain the highest standards.
* Work within established guidelines to consistently meet or exceed expectations.
* Maintain and restock housekeeping trolleys, keeping them well-organized and adequately equipped.
* Use cleaning materials safely and adhere to safety protocols to guarantee a secure environment.
* Respect guests' privacy and security, upholding their comfort and satisfaction.
* Report any maintenance issues promptly, demonstrating your commitment to delivering exceptional service.
Skills and Qualifications:
* Prior experience as a cleaner or room attendant is highly valued.
* A warm and welcoming communication style that makes guests and colleagues feel at ease.
* An eye for detail and effective time management skills.
* The ability to engage in physical tasks, navigating rooms, staircases, and open pathways efficiently.
* Strong collaboration skills, working effectively with colleagues from diverse backgrounds.
* Reliable transportation and flexibility to work various shifts, including weekends and public holidays.
Benefits:
* All Heartist Membership – discounts on worldwide accommodation and food & beverage.
* Family & Friends Discounts available on a range of services and events.
* Accor Live Limitless (ALL) Loyalty Program – earn status and reward points on worldwide stays.
* Learn Your Way – career development opportunities through Accor Academy and Typsy platforms.
* Build Your Network – connect with over 300,000 Accor professionals globally.
* Worldwide Opportunities – grow your career with over 400 hotels in the Pacific and 5,000+ across 110 countries.
Job Details:
Entry-level position in a full-time capacity.
This role is ideal for those who thrive in a fast-paced environment and take pride in delivering exceptional service.