A fantastic opportunity to lead a passionate and professional team driving meaningful employment outcomes for people with diverse abilities working across Knoxbrooke's social enterprises based in Outer East Melbourne and West Gippsland.
Our Employment Support Officers (ESOs) provide on the job training and coaching to people with disabilities working in supported employment in Knoxbrooke's social enterprises which include a wholesale plant nursery in Mt Evelyn, a gardening service, 2 cafes and a retail store in Warragul. The Team Leader position ensures our supported employees receive consistent, high-quality coaching, training, and daily guidance to grow their skills, confidence, and job satisfaction across Knoxbrooke's social enterprises.
What you'll do:
* Lead and coach the ESO team, scheduling planned and responsive training in collaboration with Practice Leaders and site Supervisors.
* Provide operational support and backfill as required.
* Review ESO documentation, maintain employee support profiles, and ensure quality standards are met.
* Act as an escalation point for incident or behaviour support, providing guidance to ESOs when required.
* Model person-centred, Active Support, and Positive Behaviour Support approaches across the team.
* Perform other duties as required by your Manager or the Executive, ensuring compliance with Knoxbrooke and NDIS Codes of Conduct.
About you:
* Diploma in Community Services or related field (preferred)
* Experience in disability services and/or supported employment (essential)
* Demonstrated experience leading and collaborating with multi-skilled teams
* Proficient in Microsoft Office (Word, Outlook)
* Current Level 2 First Aid, CPR certificates, and a valid driver's licence
* Strong leadership, interpersonal skills, and a warm, person-directed approach
* Demonstrated ability to make informed decisions, problem-solve proactively, and maintain confidentiality
* Knoxbrooke requires a minimum of 2 covid 19 vaccinations or a valid medical exemption
Why join us:
* $18,550 non for profit salary packaging available to maximise your take home pay
* Be part of a values-driven organisation creating meaningful employment pathways
* Lead an effective and personable team helping supported employees grow skills, confidence, and independence
This position is based in Mt Evelyn with weekly travel to Warragul required.