We are establishing a 12-month appointment pool of Customer Engagement Officers.
With two full-time permanent positions available for immediate start, located at any of North Regional Colleges campuses
We are seeking Customer Engagement Officers to support high‑quality customer service, accurate information delivery, and smooth student registration processes.
As the Customer Engagement Officer, you will assist prospective and current students with course enquiries, enrolments, and visitor management, while also supporting lecturers and staff with administrative tasks and Student Management Systems. You will work across multiple platforms, ensure compliance with relevant policies, and contribute to continuous improvement initiatives.
We are looking for people who are customer‑focused, organised, confident using administrative and digital systems, and committed to fostering a collaborative, inclusive, and culturally responsive environment.
If you have experience in student services, customer engagement, administrative systems, or education support, we'd love to hear from you. This is a fantastic opportunity to join North Regional TAFE and live in one of the most unique, pristine, and vibrant regions of our State.
Find out about North Regional TAFE please visit our website
What we offer:
At NR TAFE, you can have a challenging and rewarding career. In exchange for your skills, passion and commitment, we offer a range of benefits including:
* Five weeks paid leave and the option to accrue an additional two weeks leave each year by working a 39-hour week.
* District Allowance from $7,436 - $18,898 per annum.
* Generous travel subsidy from $1,885 for yourself and your dependents plus additional travelling time each year.
* Air-conditioning subsidy to offset a proportion of your power bills during applicable months.
* Flexible working arrangements.
* Tax reducing salary-packaging options
* Employer Superannuation Contribution of 12%
* Access to NR TAFE's corporate uniform.
* Free access to confidential Employee Assistance Program (EAP) for you and your family.
* Subsidised annual influenza vaccination.
* Up to five days Cultural Leave for Aboriginal and Torres Islanders
Want to know more?
Please contact Phoebe O'Brien, A/Manager Customer Experience on or email Phoebe.O'
How to apply
Please ensure you review the Job Description Form (attached to the advert on JobsWA) for further information about the requirements of the position. This information will assist you with the preparation of your application.
To read the full advertisement and submit your application click the Apply icon, which will direct you to Jobs WA or go to -
We require you to submit:
* A comprehensive Resume including two professional referees
* A written application addressing the following selection criteria in no more that one page.
* Demonstrated customer service skills including the ability to communicate effectively with diverse groups of people and provide accurate information.
* Competency in the use of technology and business systems, computer skills, experience with reporting and records management.
Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.
Applications close Wednesday 18 February 2026 at 4:00pm (WST).
To be eligible for appointment Australian Citizenship, relevant visa or permanent residency is required.
North Regional TAFE is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. People from diverse backgrounds including people with disabilities, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds are encouraged to apply.