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Payroll officer

Melbourne
Baptistcare Nsw & Act
Payroll Clerk
Posted: 15 December
Offer description

Max Term Full-Time | 12 Months (with view to extend)
Location: Norwest | Flexible/Hybrid Work Options
Bring your payroll and workers' compensation expertise to a role with purpose
Be part of a professional, dedicated, and dynamic Payroll Team within our Finance Division. We value love, respect, reliability, and empowerment, and we're committed to supporting our employees and customers.
About the Role
As our Payroll Officer – Workers Compensation, you will ensure the accurate and timely processing of payroll transactions related to workers' compensation and return-to-work arrangements. You'll manage claim payments, maintain compliance with NSW and ACT legislation, liaise with insurers and internal stakeholders, and ensure employees are paid correctly during periods of reduced capacity or absence.
Key Responsibilities
Process workers' compensation payments, leave reversals, top-ups, and reimbursements in line with legislation and policy
Maintain accurate payroll records, coding, leave types, and adjustments
Compile wage reimbursement schedules and reconcile payments from insurers
Calculate pre-injury average weekly earnings (PIAWE) and coordinate adjustments
Ensure superannuation, taxation, and leave accruals are applied correctly
Liaise with case managers, insurers, rehabilitation coordinators, and injured employees
Provide payroll information to support claims and return-to-work planning
Track claim status, manage overpayments/recoveries, and maintain audit trails
Prepare reports for internal stakeholders, auditors, and external agencies
Support audits with accurate documentation and reconciliation evidence
Maintain data integrity in payroll and HRIS systems
Identify opportunities to streamline workers' compensation payroll processes
Provide responsive and empathetic service to employees impacted by workplace injury
Collaborate with People & Culture, WHS, and Finance teams
About You
To be successful, you'll have:
Bachelor's degree in business, accounting, finance, human resources, or equivalent experience
Demonstrated experience in payroll, with a focus on workers' compensation or leave management
Strong knowledge of industrial instruments, Fair Work Act, and workers' compensation legislation (NSW & ACT)
Understanding of minimum employment conditions and remuneration entitlements in Australia
High attention to detail and accuracy
Strong analytical and problem-solving skills
Ability to interpret and manage multiple sets of employment conditions and contracts
Excellent verbal and written communication skills
Strong customer service orientation
Ability to work accurately under tight deadlines
Desirable
Experience with T1 Payroll System
End-to-end payroll processing experience
If you're an experienced Payroll Officer with expertise in workers' compensation and looking for a meaningful role with flexibility and purpose, we'd love to hear from you
About Us
We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.
We love what we do and the communities we help. With us you can deliver life transforming care, create a career you'll love, and join a team who make a difference.
Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.
Successful applications will be subject to a variety of background checks including police background check via our online police check system.
BaptistCare – Transforming lives by expressing the love of Christ.
Please note
This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.
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