About Us
Buildsafe is an innovative leader in the building and construction space, offering height safety systems and solutions. Our fast-paced environment fosters growth and challenge, as we strive to be the best we can be.
We place a strong emphasis on developing strong relationships with our partners, clients, and most importantly, our people. As a key member of our team, you will work closely with stakeholders, ensuring seamless operations and exceptional customer service.
The Role
We are seeking a highly skilled Scheduler/Customer Service Coordinator to join our team. This dynamic role involves scheduling work for our branches across VIC, working closely with Branch Managers, Team Leaders, Clients, and Construction Supervisors to ensure timely delivery of our height safety systems. Your excellent communication skills and ability to build strong relationships will be critical to your success.
Responsibilities:
* Schedule jobs between trucks to service various building sites for our branches
* Liaise closely with your Branch Manager and assist with smooth operations throughout the day
* Receive and respond to phone calls and email enquiries from clients
* Ability to troubleshoot, problem-solve and resolve concerns or issues
* Admin responsibilities of entering bookings
* Optimise schedules to achieve maximum branch profitability
About You
We are looking for a candidate with excellent communication skills, both written and verbal. Your ability to build strong working relationships, particularly with clients and Branch Managers, will be essential. A sound foundation of administrative skills, problem-solving abilities, and attention to detail are also required.
What We Offer
* Ongoing training and development opportunities
* Fortnightly lunches & morning teas
* Uniform allowance
* A supportive leadership team and excellent culture
* Wellbeing resources (Fitness Passport)
* Free and confidential EAP Service (Psychologists, Social Workers, Financial Advisors)
Please submit your CV outlining your suitability for the role. We look forward to hearing from you!