Job Description
We are seeking a highly motivated and customer-focused individual to join our team as a Rental Operations Agent. In this role, you will be responsible for interacting with customers, promoting our brand, and providing exceptional service.
* Process rental bookings and transactions accurately and efficiently
* Inspect vehicles for damages and ensure they are cleaned according to company standards
As a key member of our team, you will have the opportunity to grow and develop your skills, working in a fast-paced environment with a supportive and caring culture.
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Required Skills and Qualifications
* Full and valid driver's licence
* Previous experience in retail, hospitality, customer service, sales, or similar roles
* Ability to work in a fast-paced environment and provide exceptional customer service
* Comfortable learning and using various computer systems
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Benefits
* Competitive rate + loadings + performance bonuses
* Employee discounts on car rentals across Avis Budget Group
* Wellbeing program including discounted life insurance options + discounted health cover + superannuation options
* Access to Perkbox - discounts and offers with hundreds of retailers and big brands
* Employee Assistance Programme (EAP) provided by Converge - 24/7 support for mental health and wellbeing
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Others
About Us: We are changing the way people move, leading the way for the global mobility industry with our world-famous brands. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With over 70 years of experience, we are committed to innovation and moving the future of mobility forward.