Room attendant (tweed heads)

Mantra & The Sebel Twin Towns Hotel & Apartments are two properties that sit side by side on the Gold Coast / Northern NSW border overlooking the beautiful Coolangatta Beach. The properties offer a range of hotel style rooms as well as one, two and three bedroom apartments and pools for guests to enjoy. In your downtime, experience the laid‐back lifestyle of the Southern Gold Coast and Tweed Heads region by heading down to the beach, or visiting one of the many pubs, clubs, or restaurants along the foreshore and surrounds.

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of excellent hospitality.

Casual loading on all hourly rates! Base rate of $25.85. With Loadings: Monday - Friday $32.31per hour, Saturday $38.78per hour, Sunday $45.24per hour and Public Holidays $64.63per hour.

Adult wages for all team members 16 years and above.

Supportive and fun team.

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression.
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear.
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped.
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment.
• Respect guest privacy and security, upholding our commitment to their comfort.
• Report maintenance issues promptly, showing your dedication to a flawless experience.

• Previous experience as a cleaner or room attendant is a plus.
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you.
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks.
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways.
• You embrace collaborating with colleagues from various backgrounds.
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays as required.

• ALL Heartist Membership – take advantage of discounts on accommodation and food & beverage worldwide.
• Family & Friends Discounts – available on a range of accommodation, services and events for those who mean the most to you.
• Accor Live Limitless (ALL) Loyalty Program – earn status & reward points on your worldwide stays.
• Learn Your Way – support your career development with access to Accor's industry‐leading training platforms, Accor Academy and Typsy.
• Build Your Network – with more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide.
• Worldwide Opportunities – we are a world‐leading hotel operator with over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career.

Accor is an inclusive company, building diverse teams across the globe.