* Permanent Full Time position available (9 day fortnight)
* Tertiary qualifications in Information Technology / Business, formal project management qualifications.
* LGO8 ($113,644 - $128,384 per annum + superannuation) based on skills, qualifications and experience.
Why Choose UsTownsville City Council is the largest local government authority in Northern Australia. We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle.
Our organisation provides and maintains close to $9 billion worth of community assets including water and wastewater network and treatment plants, bridges, drainage, roads, waste management, community facilities, sporting venues and more.
We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city.
We are driving economic diversity and cultivating an enriching lifestyle, growing a city for this and future generations by building a vibrant, sustainable and innovative city.
Council's vision is for Townsville to be a connected, lifestyle driven and innovation focused city while continuing to deliver service excellence and to be led by our community to create an exciting today and future.
Our Vision: A globally connected community driven by lifestyle and nature.
Our Purpose: Grow Townsville
Our Values: Safety, Excellence, Respect, Value, Enjoyment
About The Role
The Coordinator Business Systems will take responsibility for the delivery of both project and business as usual activities and provide effective advice and team leadership, including managing priorities, expectations and information flow to and from a diverse range of customer groups/stakeholders at all levels and across the organisation.
Drawing on exceptional project management skills, the Coordinator Business Systems will ensure that all resources are deployed to maximum effect, and that accurate/timely progress reports are provided on initiatives, projects and business as usual activities through to the Team Manager IT Service Operations. This positions ability to develop the team's project management acumen, partnering and service skills, and skills retention and diversification is critical.
About You
You will bring over ten years of relevant industry experience, including at least five years in a similar role, you demonstrate strong managerial capability across human resources, information and knowledge management, service quality, service levels, and financial management.
You are a subject matter expert in both project management and business systems management within a business or local government context, with proven expertise in system design, configuration, administration, integration, support, and development. Your experience includes identifying and leading end''to''end system and process improvements that mature organisational capability. You excel at acting as a technical and strategic conduit between business areas, IT strategy, and IT operations—providing specialist advice, anticipating future needs, and ensuring smooth transition and delivery of work.
You will bring strong knowledge of software development methodologies and change management principles, along with advanced conceptual, analytical, and problem''solving abilities. Your interpersonal, consultation, negotiation, and stakeholder relationship skills are exceptional, supported by strong communication skills that enable you to effectively engage and educate diverse audiences. With a demonstrated ability to creatively solve problems in highly complex environments using leading-edge technologies and integrated systems.
How To Apply
Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume which should confirm any licences and qualifications your hold.
If you wish to discuss this position further, please contact Danielle Kurth on 47279285
For Further Information Review The Position Description.
Closing Date: 11.45pm, Sunday 8 March 2026
What We Offer
* 17.5% annual leave loading
* Up to 5 weeks annual leave
* Up to 3 weeks Personal/Carers Leave
* 14 weeks paid Parental Leave
* Domestic and Family Violence Leave
* Natural Disaster Leave
* Up to *13.5% Superannuation employer contribution for contributing members
* Salary Sacrifice opportunities
* Learning and Development opportunities
* Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
* Employee Loyalty Program offering discounts at selected local businesses
* Employee Assistance Program
* The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.
We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!
All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a 'zero tolerance' policy to drugs and alcohol in the workplace.
If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact **************@townsville.qld.gov.au or phone 07 4727 9*** for a confidential discussion.
Attachments
* N02221_Team Coordinator Business Systems_PD_Updated