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Head, field operations

Townsville
James Cook University
Posted: 11h ago
Offer description

The Opportunity

As the Head, Field Operations, you will:

* Provide strategic and operational leadership across JCU’s field stations and field‑based research services.
* Develop streamlined, consistent procedures that strengthen service delivery, safety, and user experience across all facilities.
* Partner closely with field station managers, researchers, and the Dean, Research to support teaching, research, and engagement activities.
* Lead and mentor field operations staff, fostering a high‑performing, collaborative team culture.
* Oversee operational planning, budgets, fee structures, compliance, and WHS processes.
* Contribute to business planning and promote optimal use of JCU’s infrastructure to internal and external stakeholders.
* Step in to manage or backfill field station leadership roles when required.


About You

You will bring:

* Postgraduate qualifications in a relevant field and extensive experience in managing research or education field stations/services.
* Strong operational and leadership experience in a research, technical, or field‑based environment.
* Demonstrated capability in planning, budgeting, and resource management.
* Advanced, up‑to‑date knowledge of WHS regulations relevant to field‑based research.
* Excellent communication, negotiation and stakeholder‑engagement skills.
* Proven ability to identify opportunities, assess risk, and deliver improvements.
* Experience working in regional or multi‑site environments (desirable).
* Qualifications and/or experience in boating, diving, and remote‑area safety (or ability to obtain).
* Relevant certifications such as Remote Area First Aid, CPR, Oxygen Provider, and WHS training (or ability to obtain).


Why Townsville?

Townsville offers an unbeatable tropical lifestyle with over 300 days of sunshine a year, vibrant coastal living, and a welcoming community. As North Queensland’s thriving regional hub, it provides excellent amenities, affordable living, and easy access to natural icons like Magnetic Island and the Great Barrier Reef—making it a fantastic place to build both a rewarding career and an enviable work‑life balance.


Why JCU?

At JCU, our people are our most valuable asset. You will be part of a community that values: Excellence, Authenticity, Integrity and Respect

You will join Australia’s only university dedicated to the issues and opportunities of the Tropics, supporting research that truly matters.


What We Offer

* A unique leadership role supporting world‑leading tropical research
* Supportive, collaborative work culture
* 5 weeks annual leave + leave loading
* Flexible work arrangements
* Up to 12 Months paid parental leave
* Salary packaging options
* Paid study leave & staff development programs
* Fitness Passport & health insurance discounts
* Free Employee Assistance Program (coaching & counselling)
* A commitment to flexibility, wellbeing, and professional growth.


Ready to make an impact?

Submit your application and join a university with a deep commitment to sustainability, culture, and tropical communities.

Click the ‘apply’ button where you will be asked to complete an application form or alternatively, please apply directly via the via the JCU careers page and follow the below steps:

* Complete the application form
* Upload your current resume
* Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success in the role.

For any enquiries about the role, please contact Professor Paul Roe on (07) 4781 6099 or via email deanr@jcu.edu.au

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