Effective maintenance programs rely on efficient service coordination. We are seeking a Service & Repairs Coordinator to provide proactive support for dental equipment in Melbourne.
Key Responsibilities
* Responding to incoming calls and assisting clients with their queries
* Booking appointments for routine servicing, emergency breakdowns, and repairs
* Coordinating annual preventative maintenance schedules for clients
* Conducting assessments of client equipment to identify future servicing needs
* Preparing basic quotes for clients
* Liaising with technicians and providing assistance during on-site work
* Uploading service reports, updating job notes, and progressing jobs to the invoicing stage
* Supporting the Operations Manager with logistics, including parts ordering and technician scheduling
* Maintaining accurate records of assets, customer information, and service histories