Front Office Receptionist Role
This role is responsible for managing the front desk, handling guest inquiries and resolving issues, and maintaining accurate records. The successful candidate will provide exceptional service to guests and be a key member of our team.
About This Role
We are seeking an experienced and customer-focused individual to fill this critical position. As a Front Office Receptionist, you will be responsible for:
* Managing the front desk and ensuring a high level of customer satisfaction
* Handling guest inquiries and resolving any issues promptly
* Maintaining accurate records and providing exceptional service to guests
Requirements
To be successful in this role, you will need:
* Experience in the hospitality industry, preferably with RMS (Reservation Booking System) experience or comparable system
* Strong computer literacy skills and ability to maintain accurate records
* Excellent communication and interpersonal skills, with a flexible attitude towards work rosters
* A current driver's license is essential for this role
Benefits
As a valued member of our team, you will enjoy:
* Discounted accommodation at over 300 holiday parks nationally
* Discounts with our partners
* Service recognition awards and internal promotions
* Access to our Employee Assistance Program
The ideal candidate will possess excellent communication and interpersonal skills, be well-presented and organized, and have a flexible attitude towards work rosters. If you are a motivated and customer-focused individual looking for a challenging role, please apply today.