**Job Description**:
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As a Maintenance Officer, you will play a vital role in delivering exceptional client satisfaction and ensuring the well-being and comfort of our residents. Your primary responsibility will be to maintain facility standards at the highest level, creating a home that residents love.
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**Key Responsibilities:**
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* Execute and oversee general repairs and maintenance of the premises to maintain a safe and comfortable environment for our residents.
* Prioritize the safety and sustainability of maintenance practices, adhering to industry standards and best practices.
* Ensure that all contractors and suppliers engaged by us comply with the relevant WHS standards.
**Effective Communication:**
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Communicate with empathy and understanding when interacting with residents and staff, recognizing the unique needs and concerns of our residents.
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Consult and collaborate with internal and external stakeholders, including Tenancy Officers, Government and approved contractors and suppliers, to facilitate repairs or improvements, ensuring efficient communication and coordination.
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Foster an environment of open and transparent communication to address concerns and provide updates on maintenance activities.
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**Compliance with Corporate Standards and Work Health and Safety:**
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Ensure that all maintenance work meets or exceeds our standards, regulations, and compliance requirements.
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Working within the Asset Management Plan.
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Comply with Workplace Health and Safety (WHS) guidelines and procedures to maintain a safe working environment.
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Identify and report on risk.
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**Timely Maintenance Tasks:**
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Undertake building and property maintenance tasks promptly and efficiently, whether they are part of routine maintenance, planned improvements, or reactive responses to urgent issues.
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Maintain a proactive approach to address and resolve maintenance concerns to minimize disruptions to residents' daily lives.
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**Required Skills and Qualifications:**
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To ensure success in this position, you must have:
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* A relevant building or trade qualification.
* Display exceptional maintenance and handy-person skills with proven experience in building and property maintenance.
* Understanding of WHS regulations and safety procedures.
* Strong communication skills, with an empathetic and patient approach.
* Ability to work independently and collaboratively as part of a team.
* Attention to detail and a commitment to maintaining a high standard of work.
* Experience in evaluating, engaging, and managing contractors and suppliers for maintenance works and upgrade activities is essential.
* Exhibit good organisational skills with the experience in planning and managing job allocations to strict deadlines.
* Maintain a sound knowledge of property management databases and computer software programs such as Microsoft Excel and Word.
* Current/valid White Card.
* Current Australian driver licence.
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**Benefits:**
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We offer a range of benefits to support your career development and wellbeing, including:
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* Generous salary.
* Not-for-Profit salary sacrifice options.
* Free Time - One day off a month awarded to each Team Member to rest and recharge.
* Paid Parental Leave.
* Staff Recognition and Reward scheme.
* Staff Wellbeing scheme.
* Volunteer leave.
* Reconciliation Action Plan working groups.
* Work/life balance.
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**Join Our Team:**
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This is an excellent opportunity for those seeking a satisfying and fulfilling role within a dynamic organisation that values its employees and residents.