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Account manager

Melbourne
DLL Group
Accountancy Manager
Posted: 5 February
Offer description

Description

As an Account Manager within DLL's FAO Sales team, you'll play a key role in maintaining and growing the partnership with an existing and highly successful program in our Agriculture industry. You'll work closely with both global and local vendor partners, resellers, and their end-user customers across Australia to deliver tailored financial solutions.

In this role, youll also serve as a liaison between designated accounts and DLL's internal departments — including Business Support, Credit, Settlements, Customer Service, Compliance, Collections, Finance, and Asset Management — ensuring seamless collaboration and service delivery.

You'll be directly responsible for managing key accounts and achieving individual sales targets. Your objectives will include growing new business volume, increasing margin and other income, enhancing portfolio profitability, expanding market reach, and contributing to team inclusiveness initiatives.

You'll report to the Country Sales Manager for Australia within DLL's global Food, Agriculture & Outdoor Business Unit.

Your function:

Strengthen Existing Partnerships

Proactively manage and grow relationships with major customers and partners through regular faceto-face meetings and ongoing engagement.

Drive New Business Growth

Increase new business volume and DLL's share of partner activity by implementing consistent call cycles, resolving challenges, and identifying opportunities for process improvements.

Strategic Program Management

Develop and execute tailored program strategies to meet or exceed sales targets for existing partners. This includes managing forecasts, pipelines, and delivering on key metrics such as new business volume, margin, and fee income.

Partner Sales Enablement

Provide training and development support to partner sales teams to enhance finance penetration and attract high-quality customers.

Lead Management

Actively monitor and follow up on sales leads within the pipeline, ensuring timely engagement with both existing partners and potential prospects.

First-Line Escalation Support

Serve as the initial point of contact for non-standard inquiries, including pricing adjustments, changes to terms and conditions, priority deal handling, and settlement exceptions. Offer prompt support for deal status updates and other partner-related queries.

Operational Efficiency

Collaborate with partners to identify and implement process improvements that streamline application handling, credit approvals, and settlement procedures.

Cross-Functional Collaboration

Work closely with DLL's Sales Support teams to ensure seamless transaction processing and exceptional service delivery.

Your profile:

Deadline-Oriented & Organized

Demonstrates strong time management skills and thrives in meeting deadlines consistently.

Proactive & Self-Motivated

A self-starter who excels in autonomous roles and adapts effectively within fast-paced environments.

Positive Attitude & Attention to Detail

Maintains a can-do mindset, with a keen eye for detail and a strong commitment to compliance and quality standards.

Exceptional Communication

Possesses excellent verbal and written communication skills, ensuring clarity and professionalism in all interactions.

Continuous Learner

Embraces a growth mindset with a proven track record of personal and professional development.

Strong Interpersonal Skills

Builds and nurtures meaningful relationships across all levels — from new referral partners and existing contacts to internal stakeholders both locally and globally.

Sales & Finance Expertise

Brings a solid understanding of sales processes, equipment finance documentation, and credit/risk management within the equipment finance sector.

Customer-Centric Approach

Skilled in identifying customer needs and delivering tailored solutions that consistently exceed expectations.

Professional Experience

Minimum of 3 years' experience in a relevant role, demonstrating capability and results.

Industry Knowledge

Prior experience in the agriculture industry is highly regarded.

Ready to work for a company that is supporting partners to grow their Agricultural business?

Choose wellbeing:

DLL's wellbeing ambition is to educate, equip, and empower members to build connections, manage their mental, emotional, physical, and financial wellness, and maintain balance between work and the other priorities that make up their lives. Our four wellbeing categories are as follows:

* Connection – Build meaningful connections with other members

* Health – Manage mental, emotional, and physical health

* Finance – Provide learning opportunities to help members achieve personal financial health

* Lifestyle – Maintain balance between work and life priorities

These are the things that matter to our members and the wellbeing of our members matters to DLL

Settling in:

Our unique culture is rooted in higher collaboration, less hierarchy and an honest directness that enables us to integrate, ideate and innovate across country lines. Many companies say they are European, North American, South American, Asian, or Australian. At DLL, we are all these places and more. We are a cross-cultural collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

* Two working days per year volunteering for a local charity

* Health and Wellness program, for Sydney office based positions, including healthy food, free health checks, fun health & vitality activities.

* Flexible hours with occasional opportunity to work from home.

* Career development opportunities: online learning, member development programs

Good to know:

* The selection process may involve an assessment

* Applications via email will not be reviewed. Please apply online via our career website

* DLL's referral program applies

* For more information, you can contact Indie Bayliss, Talent Acquisition Partner on

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