Laundry Attendant - InterContinental Hayman Great Barrier Reef
Hotel Brand: InterContinental
Location: Australia, Queensland, Hayman Island
Hotel: Hayman Great Barrier Reef (HISHA), Hayman Island, Whitsunday Islands, 4801
IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.
The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.
About the role
Every day brings something new, but your core responsibilities will center around the implementation of laundry standards and procedures. You'll be expected to maintain an up-to-date and in-depth knowledge of all laundry systems and be responsible for opening and closing shifts, incoming and outgoing calls to the Laundry Department. You'll work closely with Housekeeping to meet both guest and hotel laundry needs, ensuring valet items are processed and delivered promptly. In addition, you'll coordinate laundry storage areas, and conduct shift briefings to keep the team aligned with hotel operations.
About you
To be successful in this role, you must have experience working in a hotel or resort laundry environment. Flexibility is essential, as night, weekend, and holiday shifts are all part of the job. Excellent communication skills are a must—you’ll be approachable and responsive, handling both guest concerns and compliments with ease. Fluency in the local language is required. Strong interpersonal abilities, both written and verbal, are essential, along with being literate and tech-savvy to manage systems and communications effectively. Additionally, a valid forklift license is essential, as operating laundry equipment and handling inventory may involve forklift use (you will not be successful without one).
What we offer
* World class colleague facilities including excellent subsidised accommodation with a dedicated pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields.
* An exciting and ever-changing colleague activities calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.
* Extensive career development opportunities with dedicated onsite trainers and an abundance of professional growth opportunities including multi-hire programs, skills training and optional courses.
* IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.
How to Apply
Please visit our Careers Page for all details regarding living and working on Hayman Island at: or click the ‘Apply Now’ button.
We also invite you to learn more by following our social channels:
* Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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