Customer Advisor 2 - Gungahlin ACT
Location: NAB Canberra, Australian Capital Territory, Australia
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
Responsibilities
* Support NAB's Gungahlin branch by being the first point of contact for our customers; putting them at the centre of everything you do.
* Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
* Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.
Qualifications
* A passion for delivering quality, gold-class experiences for NAB's diverse range of customers.
* A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
* Customer centric thinking and an appreciation for inclusion and the diversity of our customers.
* No banking experience required - Full training provided.
Benefits
* Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances.
* Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology.
* Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
* For more information on NAB Colleague Benefits and Perks visit our website.
Work Hours
Mon – Fri, 9am – 4:30pm (part‑time or full‑time available).
Career Development
All new Customer Advisors will benefit from NAB's tailored career development programs, upskilling and mobility opportunities to ensure they are set‑up for success.
Application
To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options.
Unsolicited CVs from agencies will not be accepted. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert; we therefore encourage you to apply at your earliest opportunity.
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