About Us
Stegbar and Regency have been manufacturing windows, showerscreens and wardrobes for over 75 years and have a strong reputation in the industry for high-quality products that enhance the environments in which we live. With the safety and development of our people our key priority, our work environments provide a supportive, professional, welcoming environment for employees to develop to their full potential. We are part of the larger Ventora group of companies that employs 4,500 people across Australasia and includes A&L Windows, Breezway Louvres, Corinthian Doors and Regency Showerscreens & Wardrobes.
About The Opportunity
We currently have a rare opportunity for a Reception & Customer Service Administrator at our Pooraka branch. We are seeking an enthusiastic and approachable customer service professional to be the first point of contact for customers both in person and over the phone.
Key Responsibilities
Receive, qualify, and direct incoming calls
Manage front office reception (meet, greet, and sign in visitors)
Assist customers with questions about products, pricing, and availability
Monitor and assist with management of key shared email inboxes
Provide general administrative assistance
About You
You will be someone who enjoys building customer relationships in person and over the phone. Your communication, organisation and customer service skills will all help you to thrive in this busy, customer-facing role.
You Will Have
Previous customer-facing customer service experience
Strong people skills with the ability to liaise with a range of people
Basic skills with Outlook and Word
Good listening skills and attention to detail
Excellent time management and organisation skills
Ability to commit to Monday – Friday, 8.30am – 5.00pm
What's On Offer
Permanent, full-time role
Additional day's paid leave on your birthday
Ongoing training and career development
Generous discounts on our extensive range of products
On-site parking
Ability to schedule leave every year at Christmas
Want job security with a brand more than 75 years old
Employee Assistance Program (EAP)
Huge emphasis on the Health & Safety of our people
Your Next steps
If you enjoy delivering quality first impressions, working in a fast-paced office, and a varied role seeded with administrative tasks - then this is the role for you
Submit your application by clicking the "Apply for this job" button
Ventora builds businesses ethically and safely. Eligible applications must have legal rights to work in Australia and undertake pre-employment checks.
Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.