Marketing & Product Operations Coordinator
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The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop is committed to generating positive economic, social, and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Purpose of Role
The Body Shop Australia is seeking a Marketing & Product Operations Coordinator to coordinate administrative, operational, and analytical functions supporting the Marketing & Product team planning cycle. The ideal candidate should be mature, highly organized, proactive, with a strong background in administrative functions, and proficient in Excel & PowerPoint.
Key Responsibilities
1. Campaign Planning: Manage planning tools, timelines, briefs, assets, reporting, product articles & pricing uploads, and internal communications.
2. Activations: Coordinate activation plans for loyalty programs, consumer events, retail stores, shopping centres, & wholesale partners.
3. Marketing Support: Provide administrative support for PR activities, brand collaborations, community & wholesale partnerships.
4. Product Support: Assist with forecasting, sales analysis, industry trends, and planning tools.
5. Reporting: Prepare information for meetings, brand metrics, mapping, dashboards, and analysis reports.
6. Internal Communication: Manage updates on marketing and product information to internal stakeholders.
7. Purchase Order & Budget Tracking: Oversee PO process, reconcile budgets, and track spend.
8. Administrative Support: Provide general support to the team as needed.
Qualifications & Experience
* Degree in Business, Commerce, Marketing, or related field
* Experience managing projects and timelines
* Experience in marketing & product fields, omni-channel experience preferred
* Proficiency in Microsoft Office, especially Excel & PowerPoint
* Strong financial and analytical skills
Behavioral Competencies
* Highly organized, proactive, and able to multitask under deadlines
* Collaborative, stakeholder management skills
* Results-driven, adaptable, and service-oriented
What’s On Offer
* Base salary + super + bonus potential
* Employee discount
* Hybrid working: 3 days at Chadstone Shopping Centre, 2 days WFH
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