4 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
1. Ongoing & Non-ongoing for an initial period of up to 12 months, Flexible working arrangements will be considered
2. Adelaide, SA Ceduna, SA and Port Augusta, SA
3. Location: Adelaide, SA Ceduna, SA and Port Augusta, SA
4. Application Closing Date: 02-Jul-2025
* Ongoing & Non-ongoing for an initial period of up to 12 months, Flexible working arrangements will be considered
* Adelaide, SA Ceduna, SA and Port Augusta, SA
* Location: Adelaide, SA Ceduna, SA and Port Augusta, SA
* Application Closing Date: 02-Jul-2025
Classification
APS Level 5 ($88,887 - $95,028)
APS Level 6 ($98,314 - $110,483)
Employment Type
Ongoing & Non-ongoing (for an initial period of up to 12 months)
This role is being advertised as both ongoing and non-ongoing, with the employment type to be determined in negotiation with the preferred candidate and the NIAA delegate.
Where a non-ongoing specified term is offered, this would be for an initial period of up to 12 months, with possibility of extension up to a maximum period of two years.
A non-ongoing offer may result in conversion to an ongoing offer of employment, however this must occur within 18 months from the opening date of this advertisement.
Flexible Work
Flexible working arrangements will be considered
The Opportunity
The Engagement Officer role is an informal leadership position within the SA Region. They assist in managing the day-to-day activities of the team to deliver high quality services and policy implementation and ensuring tasks are completed within performance measures. They may also undertake management or work in small projects in the team or, work in larger projects in the region. The Engagement Officer models supportive and collaborative behaviours. They manage effective internal and external relationships, negotiate with stakeholders in more complex matters, and resolve escalated customer issues where appropriate.
Role
The Engagement Officer role contributes to business improvement strategies, seeking to identify best practice. They coach and share expertise and technical knowledge with team members and offer constructive feedback on how tasks should be performed or can be improved and will:
* ensure the effectiveness of Indigenous Advancement Strategy grants working closing with communities, providers and funding applicants
* provide input and advice into briefs, grant administration processes, and policy and program requests
* support the Empowered Communities model of joint decisions making
* manage effective internal and external relationships, negotiate with stakeholders in more complex matters and resolve escalated partners issues where appropriate
* undertake reasonably complex procedural, administrative and service-related tasks that support NIAA business activities, include one or more of the following: oversight and coordination of a project or function, systems management, and program scheduling
* coordinate and measure the activities of a program, project, initiative or specialist task
* apply knowledge, precedent and established legislation, policy and procedures to situations which require interpretation and analysis
* provide functional expertise in a specific area that contributes to team goals
* prioritise and allocate teamwork; identify blockers and put strategies in place to ensure completion by deadline
* identify opportunities for improvement and establish clear plans to implement and measure improvements
* encourage cooperation in implementing and adapting to change.
The Senior Engagement Officer role is a leadership position within the SA Region. They oversee and guide the day-to-day operational activities of a team to deliver high quality services and policy implementation. They are responsible for ensuring that performance measures for the team are met. They may undertake management or oversight of small projects for the team or, work with larger projects for the region. They may be required to assist and work within a team focused on the new remote employment programs. They contribute to business improvement strategies, seeking to identify best practice. They coach and share expertise and technical knowledge with team members, peers and more broadly across the agency.
The Senior Engagement Officer Develops And Maintains Complex Internal And External Relationships With Key NIAA Stakeholders, Providing Appropriate Advice And Managing The Resolution Of Issues Or Complaints And Will
* represent the Agency to engage and build relationships with First Nations Corporations, community Traditional Owners, Elders, Leaders, partners, Government Agencies and Non-Government Organisations
* liaise extensively with communities and service providers to provide information and respond to questions about the government's policies and programs, including the new Remote Employment programs.
* assist with the development and implementation of strategies and projects that will have a positive impact on Closing the Gap targets under the Commonwealth Closing the Gap
* assist to implement remote employment programs, including their implementation and monitoring and impact on communities
* ensure the effectiveness of Indigenous Advancement Strategy grants working closing with communities, providers and funding applicants
* provide input and advice into briefs, grant administration processes, and policy and program requests
* support the Empowered Communities model of joint decisions making.
Our Ideal Candidate
Our ideal Engagement Officers at the APS 5 level will:
* develop and maintain an understanding of local Aboriginal and Torres Strait Island communities, their needs, aspirations and priorities, emerging issues, and the services delivered to communities within the region
* treat NIAA staff and stakeholders with respect and courtesy while recognising and listening to diverse opinions and voices and work collaboratively to resolve issues
* act professionally and operate within the boundaries of organisational processes and Legal and public policy constraints
* work within and promote NIAA's values; focus on achieving objectives in difficult circumstances
* provide impartial and forthright advice and justify position when challenged
* communicate information clearly and confidently and demonstrate cultural competence when seeking to understand the audience
* create a culturally safe workplace by fostering an environment where the concept of culture and how it influences the workplace and interactions, is understood
* understand and support NIAA's vision and purpose; understand how the work of the section contributes to it
* participate in the development of team and section plans, strategies and goals to support the vision.
In addition, Engagement Officers at the APS 6 Level will,
* lead teams to deliver the NIAA's work program within the Agency's Key Performance Measures and quality indicators
* oversee the development, coaching and mentoring of staff
* develop and maintain complex internal and external relationships with key NIAA stakeholders, providing appropriate advice and managing the resolution of issues or complaints
* undertake complex procedural, administrative and service-related tasks that support NIAA business activities or management of a project
* demonstrate flexibility to participate in surge efforts as situations arise
* analyse, integrate and evaluate a range of information and assess the likelihood of impacts and outcomes
* provide expert advice and interpretation within technical or professional area, including preparing relevant strategic advice where appropriate
* understand NIAA's vision and purpose and how the work of the branch contributes to this
* recognise the links between business plans and the vision
* lead development of team and section plans, strategies and goals to support the vision and corporate plan
* develop and maintain an understanding of local Aboriginal and Torres Strait Island communities, their needs, aspirations and priorities, emerging issues, and the services delivered to communities within the region.
Identified Position/Affirmative Measure Position
This position is Identified which signifies that the role has strong involvement in matters relating to Aboriginal and Torres Strait Islander peoples.
This Position Has Direct Engagement With Aboriginal And/or Torres Strait Islander Peoples, Communities And Service Providers, Or Is Involved In The Development Of Programmes And Policy. You Will Require a High Level Of Cultural Competency, Including
* demonstrated understanding of the matters impacting Aboriginal and/or Torres Strait Islander peoples.
* demonstrated high level ability to communicate sensitively and effectively with Aboriginal and/or Torres Strait Islander peoples.
* demonstrated high level capability and commitment to continue to develop cultural competency.
The filling of this vacancy is intended to constitute an affirmative measure under section 8(1) of the Racial Discrimination Act 1975. This vacancy is only available to Aboriginal and/or Torres Strait people.
Eligibility
To be eligible for this position you must be an Australian Citizen.
The successful candidate will be required to be assessed through our pre-employment screening checks, such as an Australian Criminal History Check.
Security Clearance Required
Baseline Vetting (Protected)
Contact Officer
Donna Robb on ********** or **********************
Please Note – This is an unclassified web based recruitment system so your application must not contain any classified or sensitive information. This includes in your one page pitch and resume.
Want more information?.pdf Opens in new window
Want more information?.Docx Opens in new window
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other, Information Technology, and Management
* Industries
Government Administration
Referrals increase your chances of interviewing at National Indigenous Australians Agency by 2x
Sign in to set job alerts for "Senior Officer" roles.
Port Paterson, South Australia, Australia 16 hours ago
Port Augusta, South Australia, Australia 4 days ago
Port Augusta, South Australia, Australia 4 days ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr