Lead Retail Operations Specialist
The ideal candidate will be a highly capable leader and passionate team player who will confidently support their team to provide an unforgettable customer experience.
* We are currently seeking an organised, pro-active and results driven Lead Retail Operations Specialist to join our team in Coomera. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us.
Job Description:
The Lead Retail Operations Specialist is responsible for the day-to-day operational running of the store. You will report to the store manager and be their biggest support - ensuring the commercial success of the store - and be responsible for running the operational aspects of a high-performing store.
* You will have a retail operations focus in store. This includes stock control, store procedures, organising teams around the store to optimise sales, managing store security, team rotas and tracking the team's sales performance.
* You will be responsible for the successful running and trading of the store in the absence of the store manager.
* You will be expected to have a strong retail floor presence, managing teams presence around the store and influencing the sales space, so enjoying this environment is vital.
Required Skills and Qualifications:
Our ideal candidate will have:
* Proven experience in driving sales and profitability in store.
* A passion for driving a culture of exemplary customer service.
* Strong communication skills in order to establish and coach a high performing team.
* The ability to be adaptable and flexible to changing business needs.
* A positive, can-do attitude with a contagious enthusiasm for product and core values.
Benefits:
We offer a competitive rewards package that is second to none.
* 60% off staff discount.
* A day off on your birthday.
* Opportunities for development.
* Subsided Health Insurance.
* Retail Bonus Scheme.
* Employee Assistance Program.
* Very generous jewellery allowance.
* Two Wellness Days to take some time just for you.
Employment Details:
This role is a full-time position.
It does not require prior experience with a leading brand or desirable consumer product retailing, but it would be a plus.
Prior experience as a senior supervisor or current Assistant Manager looking for your next challenge is welcome.
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