Exquisite craftsmanship and quality, jewellery design excellence, and dedicated customer service are core values of our esteemed business. We are a renowned brand in the Fine Jewellery Industry.
We pride ourselves in delivering exceptional experiences to our valued clients. Our team is committed to customer satisfaction, and we believe in the power of excellent customer service and relationship building.
You will be a key player on our team with a can-do attitude, who loves people and has a passion for exceeding client expectations. You will receive on-the-job training as well as opportunities for external professional development to enhance your skills.
Your day-to-day responsibilities will include:
* Providing outstanding customer service and resolving queries efficiently
* Managing diaries effectively
* Ensuring seamless sales administration processes
* Delivering exceptional general reception duties
* Preparing invoices accurately
* Assisting with ad-hoc tasks or specific projects as required
To succeed in this role, you will require:
* Previous customer service experience
* Strong communication skills – both verbal and written
* The ability to take initiative and work autonomously
* A problem-solving nature
* Proficiency in MS Office suite and computer confidence
* Attention to detail and accuracy
* Effective time management and prioritisation skills
* Previous accounts payable/receivable experience is desirable
As a member of our team, you will enjoy:
* Opportunities for career growth and professional development
* A dynamic and supportive work environment
* Competitive remuneration packages
We are an equal opportunities employer and welcome applications from individuals who share our values and commitment to excellence.