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Legal support administrator - general insurance

Melbourne
Lander & Rogers
Posted: 21 May
Offer description

About The Company

Lander & Rogers is a leading independent law firm with offices in Melbourne, Sydney, Brisbane and Canberra, and a global reach. The firm focuses on innovating the client experience, leading change in legal service delivery, and supporting communities through pro‐bono work.

About The Role

As a Legal Support Administrator you will play a key role in supporting the Insurance Law & Litigation Group – one of Australia's leading insurance law practices. The position arose from an internal promotion, reflecting the firm's commitment to career development.

Responsibilities

* Prepare and format legal documents and correspondence.
* Proofread and edit documents for accuracy, consistency and legal standards.
* Liaise with medical practitioners to request and obtain relevant clinical records for litigation cases.
* Send digital requests for medical records, maintain organised records of requested and received documents, and adhere to legal and privacy requirements.
* Review and diarise court orders and legal documents to identify important dates.
* Assist in the preparation of invoices and handle invoicing processes using the firm's designated software.
* Provide general administrative support, including file organisation, document retrieval and accurate data entry.
* Maintain accurate records of settlement terms and critical dates, ensure timely payment of settlement funds, and adhere to trust accounting protocols.
* Support lawyers and senior legal staff with ad‐hoc tasks as needed.

About You

* Experience in administrative support.
* Exceptional working knowledge of MS Office, Adobe and document management systems.
* Excellent verbal and written communication skills with strong attention to spelling and grammar.
* Proven decision‐making and problem‐solving ability.
* Strong time‐management and organisational skills.
* A diplomatic and consultative approach to influence and manage conflict.
* Ability to build and maintain strong working relationships.
* Strong team collaboration skills and the ability to lead by example.
* Passion for delivering high‐level customer service.
* Attention to detail and consistency.
* Capability to maintain confidentiality and use discretion.
* Eagerness to learn and develop new skills.
* Flexible, friendly and approachable manner.
* Enthusiastic and optimistic demeanour.

Culture

People choose Lander & Rogers for its down‐to‐earth, collaborative and supportive culture. The firm invests in its people, promotes a diverse and inclusive environment, and focuses on wellbeing, leadership and development.

Benefits

* Hybrid work: flexible between home and office, choosing the best location for you, your clients and your team.
* Additional leave: up to five weeks of paid annual leave plus an annual wellness day.
* Home office, fitness & wellness allowance: an annual $250 allowance for remote office equipment, fitness or wellness expenses.
* Tech discounts: access corporate discounts on DELL computer products.

How To Apply

Click APPLY and visit www.landers.com.au for more information.

Lander & Rogers is an equal opportunity employer that embraces diversity and inclusion.

We conduct background checks, including criminal record checks, on all successful candidates as a condition of employment.

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