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Senior product and pre-sales manager

Brisbane
EY
Sales Manager
Posted: 5 December
Offer description

Senior Product and Pre-Sales Manager – EY.ai for Risk

Join EY and apply for the Senior Product and Pre‑Sales Manager – EY.ai for Risk role at EY.


Opportunity

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world.

EY.ai for Risk is EY's flagship platform for transforming risk management through AI, automation, and modular agentic workflows. It unifies capabilities across internal audit, compliance, and third‑party risk, enabling clients to make smarter decisions with greater speed and confidence. The platform leverages EY's proprietary knowledge base and is integrated with technologies from key alliance partners such as ServiceNow, AuditBoard, and Databricks.

We are seeking a Senior Product & Pre‑Sales Manager to lead the development and delivery of EY.ai for Risk capabilities across global markets. Reporting directly to the Global and Americas Risk Leader and Global Risk Technology Leader, this role is pivotal in shaping EY's global risk strategy, driving product adoption, and aligning cross‑functional teams around a unified roadmap.


Key Responsibilities

* Product Strategy & Lifecycle Management
o Define and evolve the EY.ai for Risk roadmap in collaboration with global leadership, sector teams, and alliance partners.
o Lead the full product lifecycle from ideation to launch, including KPI definition, performance monitoring, and iterative improvement.
o Translate business requirements into actionable product features using tools like Jira, Confluence, and ADO.
o Align product development with EY's broader platform strategy, including integration with RiskGPT, ICT.ai, and Agent Builder.
* Pre‑Sales & Client Enablement
o Act as the primary point of contact for prospective clients, delivering compelling product demonstrations, proof‑of‑concepts, and tailored solutions.
o Collaborate with the sales team to develop proposals, RFPs, and presentations, providing technical expertise and product insights to close deals.
o Partner with clients to understand their risk management challenges and translate needs into technical and functional requirements.
o Lead client delivery processes, ensuring successful onboarding and implementation of the platform; manage escalations promptly to maintain client satisfaction.
o Gather competitive intelligence and client feedback to inform product enhancements and pre‑sales strategies.
* Cross‑Functional Leadership
o Partner with engineering, design, and data science teams to deliver high‑quality releases.
o Drive alignment across global regions, ensuring consistency in product messaging and delivery.
o Facilitate working sessions on architecture, UI/UX, and operating model governance.
* Innovation & Internal Enablement
o Champion agentic workflows and reusable assets to accelerate delivery and improve margins.
o Support internal enablement through training, documentation, and stakeholder engagement.
o Contribute to EY's thought leadership in AI for risk, including demos, videos, and client showcases.


Skills and Attributes for Success

* Exceptional communication and presentation skills, with the ability to influence and build trust with clients and internal teams.
* Strong problem‑solving and analytical skills, with a customer‑centric mindset.
* Proven ability to manage multiple priorities in a fast‑paced, ambiguous environment.
* Strategic thinking and ability to align product and sales strategies with business goals.
* Leadership in driving cross‑functional collaboration and managing complex projects.


Requirements

* 8‑10 years of experience in digital strategy, customer or user experience, or product strategy, including skills such as market and user research, requirements gathering, business case development, KPI management, and business architecture definition.
* 8‑10 years of experience taking a digital product from concept to market, supporting strategy, roadmap development, and agile execution.
* 8‑10 years of cross‑functional experience working with internal and third‑party development teams, including UX designers, visual designers, developers, and technologists.


What We Offer

* Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
* Success as defined by you: We'll provide the tools and flexibility so you can make a meaningful impact, your way.
* Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
* Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.


Inclusivity and Accommodations

At EY we take inclusivity seriously, and we're committed to removing barriers and improving the employment prospects of people with disability or long‑term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. If you have questions before or during your application, we welcome you to get in touch at or +61 3 8650 7788.


Acknowledgement of Country

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders—past, present, and emerging. Find out more about our vision for reconciliation at .

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