Job Description
We are seeking a skilled and experienced Account Manager to join our team in Sydney. As a key member of our organization, you will play a strategic leadership role in managing client relationships and driving business outcomes.
Your primary responsibility will be to serve as the primary relationship manager for assigned clients, developing and executing tailored client strategies to maintain a profitable book of business. You will also lead the underwriting of large commercial property insurance programs for prominent organizations in the region.
Key responsibilities include:
* Building and maintaining strong relationships with clients and brokers;
* Providing professional advice and consultation on property insurance and risk management;
* Leading account planning and execution, ensuring client satisfaction and retention;
* Analyzing account and location risks to inform risk selection and policy terms;
* Preparing insurance policies to ensure accuracy and compliance;
* Establishing and maintaining equitable policy terms and conditions;
* Understanding value declarations and incorporating risk features into pricing models;
* Continuing professional development to stay current with industry developments;
Requirements
To succeed in this role, you will need:
* A Bachelor's degree or equivalent qualification;
* Minimum 5 years property insurance experience, with client-facing experience highly regarded;
* Demonstrated understanding of the property insurance landscape in Australia and New Zealand, including market trends and broker networks;
* Highly developed interpersonal skills, empathy, and integrity;
* Demonstrated ability in organization, problem-solving, sales, negotiation, leadership, and team building;
* Strong technical aptitude and attention to detail;
* The ability to prioritize work and meet deadlines;
* Polished and professional communication (written and verbal);
Benefits
As a valued member of our team, you can expect:
* A comprehensive Total Rewards program, including an incentive plan and rich health and well-being programs;
* Career development opportunities and tuition reimbursement;
* A supportive and collaborative team environment;
* Participation in FM's equal opportunity employer initiatives;
Other Opportunities
At [Company], we believe in the potential for growth and learning. If you don't meet all the criteria, we encourage you to apply and reach out for a conversation.