Customer Experience Coordinator Job
We are seeking a skilled and dedicated individual to play a crucial role in delivering an exceptional customer journey from sales acceptance to handover of the keys to their new home.
About the Role
* This is a challenging and rewarding opportunity for someone who can utilize technology, industry knowledge, and project management skills to deliver a seamless customer experience.
The Ideal Candidate
* You will be highly organized, have excellent communication skills, and a passion for delivering high-quality results.
* A strong work ethic, ability to prioritize tasks, and handle multiple responsibilities simultaneously.
* An aptitude for building relationships with internal and external stakeholders.
Key Responsibilities
1. Develop and maintain accurate records and reports to ensure data integrity.
2. Support the Construction team to achieve higher standards for our customers.
Requirements
* Qualifications in the building industry are desirable but not essential.
* Able to adapt quickly to changing priorities and environments.
* Excellent written and verbal communication skills, including professional phone manner.
Benefits
* A dynamic and supportive team environment.
* Opportunities for growth and development within the organization.
* A competitive remuneration package.