Who are they?
This globally celebrated luxury fashion brand is synonymous with elegance, quality, and iconic style. With a loyal international following, their Sydney flagship is the ultimate stage for premium service, innovative retail experiences, and leadership excellence. The store is a destination where fashion, creativity, and customer experience converge.
What will you be doing?
This is a flagship leadership opportunity where you'll set the standard for service, style, and performance. You'll lead, inspire, and develop a high-performing team while executing strategy to grow sales and deliver an exceptional customer experience.
You will:
* Lead and mentor a dedicated team, creating a culture of performance and luxury service
* Own store results across sales, KPIs, and customer experience
* Implement CRM and clienteling strategies to nurture high-value clients
* Ensure visual merchandising and store standards reflect the brand's global identity
* Collaborate with head office on product launches, promotions, and store strategy
* Manage operational excellence including stock, reporting, and compliance
Who are you?
You are a strategic, polished retail leader with a passion for luxury and premium customer service. You thrive in a fast-paced, high-profile environment and know how to inspire, coach, and hold your team to exceptional standards. You combine commercial acumen with an authentic love for fashion and a deep understanding of CRM and clienteling.
You'll bring:
* Proven experience leading a premium retail or luxury fashion store
* Strong CRM, clienteling, and sales strategy skills
* Exceptional leadership and people development capabilities
* A keen eye for detail and store presentation
* Commercial focus with a flair for premium service delivery
* A calm, confident presence in a high-traffic, high-profile flagship
What's in it for you?
Step into a career-defining flagship leadership role with a globally renowned luxury brand.
You'll enjoy:
* Competitive salary + Bonus + Commission + Wardrobe allowance
* Lead a high-profile flagship in Sydney's luxury precinct
* Opportunity to shape and elevate a team in a premium retail environment
* Work with iconic product and a brand celebrated worldwide
* Career progression opportunities within an international luxury network
* Be part of a culture that values style, service, and leadership excellence
If you're a strategic, high-energy leader ready to take the helm of Sydney's luxury flagship, apply today - this is your stage to lead, inspire, and make your mark.
Job Reference # 212839
To apply online, please click on the apply button.
Alternatively, for a confidential discussion, please contact Sophie Mieglitz on quoting the reference number above, or check out our website for other available positions.