About UsInfosys is a global leader in technology services and consulting. We enable clients in more than 56 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively. Our team of 250,000+ innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies that we bring to every project we undertake.Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.Role : SmartComm DeveloperLocation: Melbourne, Sydney, Brisbane OR Anywhere in AustraliaSalary Range: AUD 90,243 - 98,861(Annual Gross)Short Description:Looking for an experienced SmartComm Developer with specialization on SmartCOMM CCM Product, SmartIQ and Java.Job Summary:We are seeking an experienced SmartComm Developer to join our team. The ideal candidate will have a strong technical background in SmartComm, with the ability to lead and manage the development of highly personalized and targeted customer communications. This role involves working closely with stakeholders, coordinating with offshore teams, and ensuring the successful delivery of projects.Roles and Responsibilities:Analyze business requirements and develop SmartComm forms and templates.Conduct unit testing and support end-to-end testing and business validation.Participate in meetings with stakeholders and clients to gather requirements and provide updates.Coordinate daily with offshore team members and onsite lead/architect.Collaborate with the offshore team and client business stakeholders to ensure project alignment.Manage deliverables and consolidate form templates.Provide technical guidance and mentorship to junior developers.Ensure the quality and timeliness of project deliverables.Skill / Competencies / Experience:ESSENTIALExtensive experience in SmartComm development and SmartIQ (additional secondary skill).Strong technical, conceptual, and developmental skills.Proven ability to create, manage, and deliver personalized customer communications.Experience in the insurance, banking, or healthcare industries is a plus.Excellent communication and interpersonal skills.Ability to work effectively in a team environment and manage multiple priorities.PREFERREDKnowledge of other customer communication management (CCM) platforms.Experience with Agile methodologies.Familiarity with cloud-based solutions and integrations.ADDITIONALExcellent customer facing skills.Excellent written and verbal communication skills.Strong attention to detail and outstanding analytical and problem-solving skills.At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
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