**About Us**
The Good Guys is a dynamic and innovative Australian retailer with a strong focus on customer satisfaction. As a leading electrical and appliance retailer, we have over 3,500 employees across our nationwide network of more than 100 stores and a support office based in Melbourne.
Our company has a rich history dating back to 1952, when we first started delighting customers with exciting products and exceptional service. Today, we continue to build on this heritage while focusing on fulfilling our goal to be Australia's strongest growing total home solutions electrical retailer.
**Key Responsibilities**
- Deliver effective store administration in line with standard procedures, including:
✦ Cash handling and banking integrity
✦ Tendering transactions
✦ Systems access and data integrity
✦ Store web sales and extended warranty claims
✦ Telephone management and enquiries
✦ Marketing and promotional activity
- Contribute to financial performance through effective inventory management and management of controllable expenses
- Manage all sales channel fulfillment in line with procedures
- Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required
- Contribute to The Good Guys brand and store experience through quality merchandising, in-store marketing and presentation
**Requirements**
• Ability to work effectively as part of a team
• Strong communication and interpersonal skills
• Basic computer skills and familiarity with software applications
• Adaptability and flexibility in a fast-paced retail environment
**Benefits**
We offer a supportive and inclusive work environment, competitive salary package, leading commission structure for sales positions, generous team member discounts, exposure to ongoing training & development opportunities and fantastic long-term career prospects.
At The Good Guys, we are committed to providing a work environment that promotes diversity and inclusion. If you are excited about this opportunity, please don't hesitate to apply.