James Pascoe Pty Ltd, 12-28 Parramatta Road, Summer Hill, New South Wales, Australia Req #16677
About the role
Ready to take the lead in shaping people experiences across a growing, fast-paced group? As Group Senior Human Resources Advisor at JPL Group, you’ll be at the heart of everything HR! You’ll partner with leaders, guide teams, manage complex employee matters, and champion a culture that supports and empowers our people. If you’re a confident HR pro who loves variety, thrives on impact, and knows how to keep things compliant and people-first—this is your next big move.
What will you do?
* Provide expert advice and support on employee relations, industrial relations, and performance management to managers and team members.
* Coach managers on complex employment issues across the full employee life cycle, ensuring compliance with policies and legislation.
* Manage workers' compensation claims from start to finish, including the development of return-to-work plans and liaising with stakeholders.
* Lead investigations into employee relations issues, including grievances and disciplinary matters, and recommend appropriate actions.
* Champion a culture of high performance by supporting managers through the performance review process and handling performance and conduct issues.
* Advise on Enterprise Agreement interpretations and ensure accurate implementation of HR policies and procedures.
* Design, implement, and deliver 'best practice' HR projects, driving continuous improvement and engagement within the organization.
* Manage and maintain accurate HR documentation, including offer paperwork, pre-employment checks, and monthly workers’ compensation reports.
What skills and experience do you need?
* 3–6 years of experience in a senior HR advisory or generalist role
* Background in retail, tourism, or hospitality sectors is highly desirable
* Formal qualifications in Human Resources or a related field (degree or certificate)
* Strong organisational skills with exceptional attention to detail
* Proactive, solutions-focused mindset with the ability to work both independently and collaboratively
* Confident using Microsoft Office applications, especially Excel, Word, PowerPoint, and Outlook
* Adaptable and resilient in a fast-paced, changing environment with a strong service orientation
* WHS experience and a Certified Return to Work qualification are highly regarded
This is a fantastic opportunity to work with the largest jewellery retailer in Australia.
If this sounds like you then click ‘Apply Now’ and sparkle with us!
* Job family Head Office HR
* Pay type Salary
* Salary Banding Support Office / State Offices
* James Pascoe Pty Ltd, 12-28 Parramatta Road, Summer Hill, New South Wales, Australia
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