6 days ago Be among the first 25 applicants
This range is provided by XYZ Dental. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$80,000.00/yr - A$100,000.00/yr
Direct message the job poster from XYZ Dental
(ONLY CANDIDATES WITH AUSTRALIAN WORK RIGHTS ARE COMPELLED TO APPLY)
REAL CAREER PROGRESSION, GLOBAL ACCESS TO THE LEADERS IN THE INDUSTRY
XYZ Dental are on the lookout for a Technical Support Specialist to join their team of experts.
You might've done this before? Or you've been on the bench for a long while and want a change?
Join a team that backs what's right — not what's easy.
About the Role
XYZ Dental is growing, and we're looking for a Technical Support Specialist to help us support the clinicians and labs who rely on us daily.
This isn't a call centre role. You'll be hands-on with some of the most advanced CAD/CAM systems in dentistry — from intraoral scanners to milling units and 3D printers. You'll provide remote and on-site support, install equipment, train users, and help dental teams get back on track when things go sideways.
This is a Melbourne-based hybrid role, with travel across Australia and New Zealand. You'll be the kind of person who shows up — because when tech fails and a patient's in the chair, it matters.
What You'll Bring
We're open to where you've come from — whether that's dental technology, CNC machining, or mechatronics. What matters is your ability to solve problems, support people, and navigate complex systems under pressure.
You might have:
* 2+ years in CAD/CAM support, mechatronics, CNC, or dental manufacturing
* Hands-on experience with milling machines (imes-icore, Roland DGSHAPE) or 3D printers (Asiga)
* Familiarity with CAD-CAM software like exocad, Blender or 3Shape
* A background in dental labs or as a Dental Technician (bonus)
* Excellent communication and troubleshooting skills
* A current driver's licence and Australian work rights
Why Join XYZ Dental?
We're not a supplier — we're a partner. We've run labs. We've installed the tech. We've sat on the technician's bench. And we know the difference between showing up, and really showing up.
We offer:
* Real career progression in a fast-growing team
* Access to global tech leaders: iTero, Asiga, Roland, exocad and more
* A support-first culture where you're trusted to deliver
* A state-of-the-art milling and 3D printing centre at HQ
* Hybrid flexibility and national travel variety
We believe that smarter digital workflows aren't just good business — they help expand access to care. That's something we care about deeply.
To Be Considered, Please Confirm:
In your cover letter or application, briefly include:
* The systems you've worked with (e.g., scanners, printers, mills, CAD-CAM software)
* Any installation, training or field support experience
* Your location and ability to travel
* Your availability or notice period
Sounds like a good fit?
Apply now with your CV and a short cover letter.
If you're passionate about tech, dentistry, and solving problems with empathy and precision — you're exactly who we want beside us.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Electrical Equipment Manufacturing, Hospitals and Health Care, and Medical Equipment Manufacturing
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