Customer Service Representative
We prioritize our customers’ needs, understanding their evolving requirements and challenges. Our dedicated team members are customer-focused, bringing expertise, innovative ideas, energy, and a passion for growth to deliver positive outcomes for our community.
As a Customer Advisor in our Castlemaine Branch, you will serve as the primary point of contact, assisting customers in identifying suitable products and services, including account opening, unsecured lending, and banking transactions.
You will ensure seamless, consistent, and personalized experiences for our customers at every stage, guaranteeing accuracy and up-to-date information.
Demonstrate Smarter Banking options to customers to make their banking simple, easy, and secure, with ongoing training and development opportunities to enhance your career.
* A commitment to delivering exceptional customer experiences
* The ability to work collaboratively as a team and demonstrate self-motivation
* A keen eye for detail ensuring efficient and accurate transactions
* An appreciation for inclusivity and diversity among our customers