Partnership Manager (Hospitality & Retail POS/SaaS) - Exclusive Role
Partnership Manager (Hospitality & Retail POS/SaaS) - Exclusive Role
Posted by: iWagstaff Hospitality
Location: Melbourne/Sydney, Australia
Employment Type: Full-time
About the Prospect
iWagstaff Hospitality has been exclusively retained by one of the leading global Hospitality and Retail Point of Sale (POS) software providers to source a high-caliber Partnership Manager in Melbourne or Sydney.
This is a rare opportunity to join a market-defining technology brand that is rapidly expanding its footprint across the Australia and New Zealand (ANZ) region. You will be instrumental in building a key ecosystem of integrated software partners, directly impacting the product offering and revenue growth of a platform used by thousands of top-tier businesses across the food & beverage and retail sectors.
The Client & The Role
Our client is renowned for their modern, cloud-based POS solution and their aggressive growth strategy in both Hospitality and Retail. They believe the future of commerce lies in a seamlessly integrated software ecosystem.
The Software Partnership Manager will be responsible for defining and driving the integration strategy across the ANZ market. This role is highly strategic and requires a blend of technical understanding, commercial acumen, and exceptional relationship-building skills to connect with a diverse range of software partners.
What You'll Do (Key Responsibilities)
- Strategic Growth: Develop and execute the software partnership strategy for the ANZ region, focusing on identifying key integration partners that enhance the core POS product for both Hospitality (e.g., Reservations, Delivery, Labour) and Retail (e.g., eCommerce, Inventory, CRM).
- Deal Sourcing & Negotiation: Proactively identify, qualify, and lead negotiations with third-party software vendors to secure mutually beneficial technology integration agreements.
- Ecosystem Management: Own the full partner lifecycle, from initial outreach to contract signing, technical integration planning (in collaboration with Product/Engineering), and joint Go-to-Market execution.
- Commercial Enablement: Work closely with the client's ANZ Sales and Marketing teams to create co-selling programs, partner enablement materials, and joint campaigns that drive partner-influenced revenue in both target verticals.
- Performance Tracking: Monitor partner performance, analyse integration adoption rates, and provide senior leadership with regular reports on the health and ROI of the partner ecosystem.
- Industry Representation: Act as the face of the client’s partnership program at industry events and conferences across Australia.
What You'll Bring (Required Skills & Experience)
- 4+ years of demonstrable success in a Partnerships, Business Development, or Channel Management role within a B2B SaaS environment.
- Strong understanding of the Hospitality and/or Retail Technology ecosystem (POS, eCommerce, Inventory Management, CRM, etc.). Experience bridging solutions across both sectors is highly desirable.
- Proven ability to negotiate and close complex commercial and technical partnership agreements.
- Exceptional stakeholder management and communication skills, capable of influencing both technical and executive audiences.
- A results-oriented, entrepreneurial approach with a passion for building new programs from the ground up.
- Fluency with CRM and Partner Relationship Management (PRM) tools.
Why Apply Through iWagstaff Hospitality?
- Access to Top Tier: We are partnering you with a globally recognized, industry-leading POS brand—a name that will accelerate your career.
- Highly Competitive Compensation: The client is offering a highly competitive Base Salary of A$115,000 – A$135,000 plus Superannuation and substantial performance incentives, with On-Target Earnings (OTE) expected to be A$140,000 – A$160,000. This package reflects the strategic and commercial seniority of this role.
- Confidentiality: Your application will be handled with the utmost discretion by our specialist recruitment team, ensuring privacy throughout the process.
Ready to Make Your Mark?
If you are a strategic partnership builder ready to take a pivotal role in one of the most exciting tech companies serving the Hospitality and Retail space, we encourage you to apply.
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📌 Partnership Manager (Hospitality & Retail POS/SaaS) - Exclusive Role
🏢 iWagstaff Hospitality
📍 Sydney