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Guest service attendant

Forster
My NRMA
USD 45,000 - USD 65,000 a year
Posted: 27 November
Offer description

Company Description

With properties in some of Australia's most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.


Job Description

Turn every day into a holiday

Are you ready to swap the ordinary for the extraordinary? At NRMA Parks & Resorts, we're not just about accommodation – we're about creating magical moments that guests will remember for a lifetime. With over 50 incredible destinations across Australia, including the stunning Forster-Tuncurry, you'll help holidaymakers make the most of every sunset, splash, and s'more.

What You'll Do

* Be the friendly face that welcomes guests and helps them settle in
* Share local tips and park secrets to make every stay unforgettable
* Assist with check-in, check-out, and everything in between
* Keep the good vibes rolling by ensuring our facilities are sparkling and guest-ready
* Jump in to help with events, activities, and all the fun stuff that makes holidays special

What You'll Bring

* A passion for people and a knack for making everyone feel at home
* Positive energy and a can-do attitude (bonus points if you can tell a good yarn)
* Willingness to work flexible hours (because the holiday fun never stops)
* Team spirit and a dash of creativity – we love new ideas
* Previous hospitality or customer service experience is a plus, but not a must

What's in it for you?

* Progressive flexibility and well-being benefits so you can balance work and life like a pro
* Complimentary myNRMA membership, unlocking discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants, and much more
* Employee referral program – score a bonus of up to $2,000 for bringing your mates along
* Room to grow, progress, or even relocate across our amazing destinations and the wider NRMA Group

Know You Belong

We're all about inclusion, diversity, and representing the communities we serve. We welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, all genders, and members of the LGBTQI+ community. If you're ready to be part of a team that makes holiday magic happen, we want to hear from you

As part of our recruitment process, successful applicants will be required to complete pre-employment checks

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Send an application
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