Job Summary
This role involves overseeing daily operations in a small team responsible for fabricating electronic RFID readers. As a Senior Technical Operator, you will be accountable for monitoring and supporting factory performance, machinery operation, and quality control.
Detailed Responsibilities
* Supervise shift operations to ensure efficient production and high-quality output
* Monitor and support factory performance by identifying areas for improvement and implementing changes
* Troubleshoot machinery and respond promptly to operator requests to minimize downtime and optimize productivity
* Perform scheduled preventative maintenance and cleaning to maintain a safe and clean work environment
* Promote production Key Performance Indicators (KPIs) such as Overall Equipment Effectiveness (OEE), yield, and waste reduction to drive continuous improvement
* Ensure compliance with Quality, Environmental Health & Safety policies and proactively report hazards to prevent accidents and injuries
* Assist the Team Leader with task planning and technician support to ensure seamless operations
* Complete production reports and maintain clear communication and records to facilitate informed decision-making
* Maintain production area tidiness aligned with 5S and Lean manufacturing principles to optimize workflow and reduce waste
* Raise maintenance issues promptly and monitor product quality, isolating defects to prevent rework and improve overall quality
* Report disruptions and recommend improvements to procedures, machinery, and training to enhance operational efficiency
* Lead improvement initiatives and support performance management and training to drive personal and team growth
Requirements
* Experience managing teams in production is preferred but not essential (full training provided)
* Strong time management, attention to detail, and a collaborative mindset are essential for success in this role
* Advanced verbal and written communication skills are required to effectively communicate with team members, stakeholders, and leadership
* Excellent organisational skills and PC proficiency (Word, Excel, Outlook) are necessary to manage multiple tasks and priorities
* Emotional intelligence, empathy, resilience, and adaptability are critical for building strong relationships and navigating complex situations
* Ability to collaborate across teams and demonstrate inclusive behaviours to foster a positive and supportive work environment
* High ethical standards and responsible use of company assets are expected to maintain a culture of integrity and accountability
What We Offer
* A hands-on, on-site role within a supportive global organisation
* Autonomy in your work while being part of a close-knit, collaborative team
* Opportunities to grow and develop your skills through ongoing training and professional development
* A dynamic environment where your contributions directly impact team success and continuous improvement
We are proud to be an organisation that values diversity, inclusivity, and teamwork. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.