A qualified and experienced Clinical Case Manager is required for a North Queensland Community Provider.
Your new company
Hays Recruitment Townsville are pleased to partner with a leading provider of person-centred community support services, dedicated to enhancing the quality of life for individuals and communities. They pride themselves on delivering compassionate care, fostering innovation, and maintaining the highest standards. By joining the team, you'll work in a supportive environment that values collaboration, professional growth, and making a meaningful impact every day.
Your new role
As the Clinical Case Manager, you will be responsible for coordinating and managing personalised care plans for participants who wish to remain living independently at home. This includes assessing needs, developing tailored care plans, managing budgets, and ensuring high-quality, client-focused services.
Key Responsibilities
* Client Assessment: Conduct comprehensive assessments and determine eligibility for services.
* Care Planning: Develop and review individualised care plans with clients, families, and health professionals.
* Budget Management: Manage budgets and provide clear guidance on fund allocation.
* Service Coordination: Organise and monitor delivery of care services, liaising with providers and stakeholders.
* Client Advocacy: Support clients' rights and preferences; assist in navigating aged care systems.
* Monitoring & Evaluation: Track progress, adjust care plans, and ensure ongoing relevance.
* Compliance & Reporting: Maintain accurate records and ensure adherence to Aged Care Quality Standards.
* Crisis Management: Respond to emergencies and document incidents per policy.
* Education & Support: Guide clients and families on care management, independence, and safety.
What you'll need to succeed
To succeed in this role, you will need:
* A minimum qualification in a Diploma of Nursing.
* Previous experience working within Community Aged Care and in writing care plans is desirable.
* The ability to work well within a team.
* A positive approach and communication style.
* Current valid Driving Licence with own vehicle.
* Current Working with Children's Check.
* National Police check or ability to obtain.
* First Aid & CPR
* NDIS Worker orientation module
* NDIS Worker screening check
What you'll get in return
* Competitive salary negotiated on experience.
* Permanent part-time or full-time opportunities can be offered.
* The chance to thrive in a supportive, collaborative environment that fosters strong team connections and values teamwork.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to, or call Kerry Martin now on
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.