Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.
Are you a detail-driven Credit Officer ready to make a positive impact on cash flow and customer relationships? We’re looking for a proactive, collaborative professional to join our finance team at our beautiful Head Office in Moorabbin.
About the role
As a Credit Officer, you’ll play a key role in managing debtor accounts, resolving claims, and supporting new account onboarding - all while maintaining strong relationships with internal and external stakeholders. Reporting to the Senior Credit Controller, you’ll play a pivotal role in delivering our mission: maximize sales, minimize bad debts, and improve DSO through efficient credit management.
Key Responsibilities
* Accurate entry and allocation of cash receipts, including major accounts
* Reconcile payment gateways and online portal receipts
* Manage debtor ledger in line with credit policies and compliance standards
* Follow up overdue accounts and document contact history
* Investigate and resolve customer claims and suspended orders
* Assess new account applications and manage PPSR registrations
* Build strong relationships with Sales and Customer Operations teams
* Support month-end and calendar-end processes (some weekend work required)
* Contribute to continuous improvement and cross-functional projects.
What you’ll bring
* Minimum 2 years’ experience in a Credit Officer or similar role
* Strong understanding of end-to-end credit processes
* Intermediate Excel skills and high attention to detail
* Excellent communication and negotiation skills
* A collaborative, hands-on approach with a growth mindset.
Benefits
* Access to generous staff discounts
* Life Insurance
* Free onsite parking
* Gym access and weekly PT sessions
* Hybrid work option and a new, modern office environment
Ready to Apply?
If you're ready to grow your career with a reputable, global organization in a dynamic finance team Apply Now by submitting your CV and Cover Letter.
Due to high volumes of applications, only shortlisted candidates will be contacted for screening. We appreciate your understanding.
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