About Toll Group
About Toll, why we exist
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.
Retail, Consumer & Auto (RCA) provides specialised contract warehouse and distribution services to a range of industries across the globe including Consumer & Beverages, Specialty Retail, Auto and FMCG. We offer our customers an array of robust and flexible logistics and warehouse distribution solutions in the third-party logistics (3PL) market.
Role
Operations Supervisor – Jandakot W.A
About the Role and Opportunity
Are you ready to take ownership of a high‐impact transport operation and lead a team that keeps one of Australia's largest retail networks moving? At Toll, we connect people and products—and we're looking for an Operations Supervisor who thrives in a fast‐paced, customer‐focused environment.
As the Operations Supervisor, you will oversee all day‐to‐day transport activities, ensuring KPIs, safety standards, and customer expectations are met. You will lead frontline teams, support drivers, manage performance, and act as the primary operational contact for the customer. This role requires strong leadership, exceptional organisation, and the confidence to make decisions that drive efficiency and customer satisfaction.
This role is your opportunity to lead daily transport operations for our contract in WA, delivering service excellence, operational discipline and safety performance daily.
Key Responsibilities
* Lead daily transport operations to ensure safe, efficient, compliant, and on‐time service delivery while meeting all operational KPIs.
* Plan and allocate labour, fleet, and resources, including monitoring vehicle maintenance and ensuring all equipment meets legislative and compliance requirements.
* Build strong customer relationships, liaising closely on load requirements and ensuring a consistent customer‐first approach across the operation.
* Develop and lead the team, providing training, coaching, clear expectations, and promoting a collaborative, high‐performance culture.
* Drive continuous improvement, identifying operational inefficiencies, contributing to strategy, and implementing initiatives that enhance workflow and service delivery.
* Support commercial and business performance, maintaining accurate operational records, linking goals to practical execution, and contributing to profitability in a high-impact environment.
What We're Looking For
* Proven leadership experience in transport or logistics operations.
* Strong knowledge of compliance frameworks (CoR, NHVR) and safety standards.
* Strong leadership capability with a hands-on, proactive mindset.
* Excellent communication and stakeholder management skills.
Why Join Us
* Be part of a global leader in logistics and supply chain solutions.
* Work in a role that combines strategic oversight with hands-on leadership.
* Opportunities for professional development and career growth.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
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