Unlock Your Potential as a Retail Leader
Do you have what it takes to drive connections that matter in every moment? We're on the lookout for a conscientious leader to orchestrate excellence and amplify customer delight.
Key Responsibilities:
* Lead, coach, mentor, develop & inspire a team of fabulous individuals empowering them to shine like the stars they are
* Maestro behind our day-to-day operations, ensuring our store is always on point, welcoming, and bursting with positive energy
* Resolve customer enquiries with patience and a sprinkle of magic, let them leave with a lasting smile
* Assist with onboarding new team members by providing them with the tools & knowledge they need to surprise & delight our customers
Requirements:
* Well versed in the retail environment & carry the best in innovative practices in your bag of tricks
* Customer service isn't just a job; it's an art form that you've mastered
* A problem-solving pro with an innate ability to make thoughtful & well-informed decisions
* Results-driven & charismatic individual who thrives in a collaborative environment by supporting their team to be the best version of themselves
What We Offer:
* Competitive remuneration and employee discounts
* Make life easier (and more affordable) with benefits including monthly credit and 25% off Optus products
* Embrace what matters most with paid time off each year to focus on culture, family, health, community, or whatever's important to you
* Supporting growing families with inclusive parental leave policies
* Direct your own development and build future-ready skills with industry-focused micro-credentials
* Build meaningful connections through employee-led networks and diversity initiatives
* Put your wellbeing first with free access to counselling and support services
* Flexible working arrangements – talk to us about how this role can be flexible for you
At Optus, we value diversity and say 'yes' to embracing individual differences. We commit to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.