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Quality officer (geelong)

Geelong
City of Greater Geelong
Quality
Posted: 27 November
Offer description

About The Role

In this role, you will be responsible for providing expert clinical assistance to the City’s Community Care Department in the areas of quality management, compliance, auditing and incident management. You will be a key innovator in areas of continuous improvement within the City’s Community Care Department, in accordance with City of Greater Geelong policies and the guidelines of Government Aged and Disability programs.

Work type

Permanent Full Time

Classification

Band 6 Commencing at $95,760 pa plus super

Key responsibilities include

- Provide and maintain up-to-date knowledge of developments in areas of clinical specialty and relevance, related to, management of the frail aged, people with dementia, people with disabilities and their carers.
- Contribute to and actively participate in the Quality program in Community Care, including but not limited to assisting with incident and complaint management, continuous improvement, training and development of staff
- Contribute to the effective and effective management of Home Care Package budgets ensuring that services and supports are managed within the limits of the package whilst also meeting clients’ needs.
- Ensure consistent, effective and efficient administrative systems are maintained. Ensure regular collection and reporting of statistical and other data.

About You

To be successful in this role, you will have previous experience in a quality/compliance role within the residential or in home aged care setting. You will be passionate about change management process, a keen eye for detail and enjoy problem solving and thinking outside the box. You will have a person centred approach, a professional approach to you work and a continuous improvement mindset.

Essential Experience

- Experience in planning, implementing, monitoring continuous improvement activities in a community aged care setting
- Experience in a quality related role, or capacity to adapt skills and experience quickly
- Awareness and support of the philosophies of healthy ageing, consumer directed care, promotion of independence and non-intrusive care and general disabilities, including a collaborative approach to decision making.
- Research and evaluation skills including data collection and analysis.
- Experience effectively supporting continuous improvement culture in a team, demonstrated ability to influence culture.
- Relevant tertiary qualification in nursing or allied health, preferably with current registration to peak body
- Preferred candidates will be required to undergo a National Police Check as part of the recruitment process (funded by the City).

Child Safety Responsibilities

We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.

Diversity and Inclusion

At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.

We are the City

From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

Applications and Enquiries

Enquiries: Ashley Shaw – Talent Acquisition Partner |

Additional Information

To obtain a copy of the position description, please visit

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