OverviewCustomer Service Officer | Community Bank Kincumber | NSWThis is a permanent, full-time position in Kincumber.
You will be the face of the branch, delivering customer service, handling transactions, assisting with digital channels, and guiding customers to suitable banking solutions while keeping risk considerations in mind.ResponsibilitiesExplore customers' needs through conversations to help them achieve their financial goals and collaborate with specialists within the branchSupport customers with digital literacy and online banking as the bank continues to innovateProcess transactions, handle cash, investigate queries, and assist with paperwork while maintaining risk controlsEngage in on-the-job training and external development opportunities to support career growthBuild connections by supporting customers and engaging with the community while maintaining a positive and collaborative team environmentWhat you'll bring to the roleTo succeed, you should consistently deliver exceptional customer service.
We'd love you to have:Experience in a customer service environment with the ability to achieve targetsStrong attention to detail to ensure secure, accurate transactions with a risk mindsetConfidence to communicate with recent and existing customers face to face and over the phoneUnderstanding of what makes our bank differentCollaborative mindset and willingness to work as part of a teamExperience in the banking and finance industry is a plus but not essentialOur Community Banking modelCommunity Banking operates on a shared revenue model based on profit-with-purpose.
Profits are reinvested into local communities to fund initiatives, sponsorships, and scholarships.
By joining a Community Bank branch, you become part of a team focused on promoting local growth and meaningful relationships.
Our branch staff participate in community events and support small businesses.Why work with us?
Want big impact that matters?
Your work directly advantages customers and communities we serve.Want to be more than just a number?
Join a team that values you and that grows with you.Want career opportunity and flexibility?
Enjoy flexible policies and a team that supports your development.BenefitsHealth and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate familyLearning opportunities through our corporate university "BEN U"We're committed to diversity and an inclusive culture.
If you require adjustments to the application or interview process, please reach out.You can find more about retail banking roles at our site.
Screening and interviews may commence prior to the closing date.
We are committed to responding to all candidates, regardless of the outcome.
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📌 Customer Service Officer | Community Bank Kincumber | Nsw
🏢 Bendigo Bank
📍 New South Wales