We are currently seeking a Customer Support Associate to join our team. This is an exciting opportunity for someone who enjoys providing exceptional customer service and is passionate about building strong relationships with clients.
Key Responsibilities
* Respond to tenant inquiries via phone, email, or social media in a timely and professional manner.
* Conduct regular property inspections to assess conditions and identify areas that require attention.
* Coordinate repairs with third-party vendors to ensure prompt resolution of issues.
* Engage with the community on social media to promote our brand and values.
Requirements
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Basic knowledge of Microsoft Office 365.
* Proven problem-solving skills.
* Certificate in Real Estate Practice or Hospitality is highly desirable.
What We Offer
* Competitive salary and benefits package.
* Paid annual leave to relax and recharge.
* Sick leave to support you during times of illness.
* Rent discount on TL properties.
* Bonus eligibility every trimester.