A leading technology firm in Melbourne is looking for a professional to take end-to-end ownership of its Genesys Cloud telephony platform. Responsibilities include designing, configuring, and evolving call flows, as well as troubleshooting telephony issues. Ideal candidates will have proven experience with Genesys and SIP protocols, and a desire to work in a flexible, hybrid environment. Join a mission-driven team committed to improving workplace culture and ensuring effective customer communications.#J-18808-Ljbffr