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P&c specialist

Coles
C Specialist
Posted: 12 February
Offer description

We've been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You'll not only get to see your work make a difference, you'll be part of a team working together to help Australians eat and live better every day.


About the team


People and Culture are dedicated to fostering an engaged and empowered workplace. One that's strong, diverse and where our team members have exciting career pathways to choose from. We do it by making people's lives easier through better experiences, useful tools, and by providing ongoing opportunities to learn and grow.


About the role


We have an opporutnity for a 6 month fixed term contractor to join as a P&C Specialist, you will be responsible for managing high-risk and complex cases, providing strategic advice to senior stakeholders, and ensuring Coles' workplace policies comply with relevant laws and industrial instruments. Key responsibilities include:

* End-to-end ER case management – managing up to 20 complex cases at a time, including workplace disputes, serious misconduct, and unlawful termination claims

* Tribunal representation – preparing for and attending Fair Work Commission proceedings, conciliations, and hearings

* Investigations – conducting legally robust workplace investigations into allegations of discrimination, bullying, harassment, and breaches of workplace legislation

* Medical case management – handling fitness-for-work assessments and managing cases involving medical incapacity

* Enterprise agreement and award interpretation – providing expert advice on industrial relations frameworks and obligations

* Stakeholder engagement – working closely with senior business leaders, HR teams, and legal counsel to mitigate workplace risks and ensure best-practice compliance


Must have skills:

* Solid experience in workplace relations, employment law, or a related legal discipline

* Extensive experience managing high-risk workplace investigations and complex employee relations cases

* Strong knowledge of the Fair Work Act 2009 (Cth), discrimination law, workplace health and safety legislation, and case law

* Experience preparing for and representing employers in tribunal proceedings, including conciliations and arbitrations

* Proven ability to manage a large and varied caseload, ensuring timely and effective resolution

* Exceptional stakeholder management and the ability to influence senior leaders

* A strategic, solutions-focused approach with strong analytical and communication skills

This position could be based in Melbourne, Sydney, Brisbane, Perth or Adelaide.

Please note, applications for this posistion will close on Sunday February 22nd, 2026.


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What's in it for you?

* Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
* Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
* Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
* Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform 'mythanks'. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
* Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
* Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
* Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.


About the recruitment process


We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the 'Our Recruitment Process' section of our careers site or email

Job ID: 178921

Employment Type: Fixed Term

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