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Growing customer service professional

Dalby
beBeeCustomer
Customer Services agent
Posted: 11 December
Offer description

Dynamic Sales Consultant Role

This is a career-defining opportunity to grow and develop within a culture of purpose and belonging. As a sales consultant, you will deliver outstanding customer service through face-to-face interaction and telephone support.

* Drive customer satisfaction and first-call resolution by providing exceptional levels of service.
* Offer timely and accurate information on everyday banking enquiries and account openings via telephone and online channels.
* Demonstrate active listening skills, build trust, and ask the right questions to exceed customers' expectations and improve customer outcomes.
* Contribute to a collaborative team environment that prioritizes people, customers, risk, and performance.


What You'll Bring:

* Exceptional customer focus with retail experience an advantage.
* Experience in using technology and digital channels to deliver high-quality service.
* Ability to multi-task and adapt to change and ambiguity.
* Willingness to work collaboratively as part of a team.
* Solid understanding of compliance principles.
* Excellent communication and interpersonal skills.

The ideal candidate will possess strong customer-focused skills, be highly adaptable, and demonstrate a willingness to learn and grow. If you are a motivated individual looking for a dynamic career opportunity, we encourage you to apply.

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