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Support coordinator

Coffs Harbour
Key Community Group
Posted: 12 February
Offer description

Key Community Group is a leading Not-For-Profit Community Service operating on the NSW Mid North Coast since 1991. Key offers a range of services to people living with disability and/or disadvantage including employment, training and NDIS programs. We are currently seeking talented Support Workers to join our team!

About the role:

We are seeking a passionate and experienced Support Coordinator to join our growing team. You will work with NDIS participants across the Mid North Coast, with a preferred base in Coffs Harbour, and occasional travel to nearby sites (Kempsey, Grafton, Nambucca, Woolgoolga, Port Macquarie).

Primary Responsibilities

* Work with participants, families, and carers to build capacity, choice, and control
* Coordinate supports—mainstream, informal, and funded
* Monitor, review and adjust plans to ensure goals are met
* Liaise with allied health, community services, providers, and stakeholders
* Maintain accurate case notes, data, and reporting
* Participate in supervision, case reviews, and team meetings
* Travel between regional sites as needed (vehicle/fuel reimbursement provided)
* Uphold WHS and promote Key's mission, values, and policies
About You:

We are seeking extraordinary individuals ready to make a genuine impact! To thrive in this role, you will need:

* Significant experience in NDIS Support Coordination
* Strong knowledge of NDIS policy, the PRODA system, service mapping
* Excellent written & verbal communication and negotiation skills
* Highly organised, ability to manage competing priorities
* A reliable vehicle & valid driver's licence
* Able to obtain or hold an NDIS Worker Check, Working With Children Check, and First Aid Certificate
* Commitment to professional growth and working in a values-driven organisation

You will also need:

* A valid Driver's Licence and a reliable, comprehensively insured vehicle.
* An NDIS Worker Check
* A Working with Children Check
* First Aid Certificate.
What We Offer:

Join our award-winning team and enjoy:

* Flexible work hours in a supportive team environment – because we champion work-life balance.
* A strong focus on WHS with access to Employee Assistance Program.
* Exciting opportunities for career progression
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