Overview
Join to apply for the Casual Sales Assistant - Hay Street role at JD Sports Australia & New Zealand.
The role is rostered across Thursday to Sunday minimum, with varying shift times. By applying, you're confirming your availability to work across these days. At JD Sports, our customer is at the heart of everything we do. As a Casual Sales Assistant, your mission is to provide exceptional customer service that creates a memorable shopping experience and a lasting positive connection to our brand.
We're seeking energetic, focused, and passionate individuals to join our team.
Note: By applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.
Responsibilities
* Act as a brand ambassador, always showing positivity and professionalism
* Gain and maintain up-to-date product knowledge to best assist our customers
* Provide personalised 1:1 customer service
* Assist customers with all queries and process sales
* Work with the wider Management and store team to achieve KPI's and targets
* Support wider team with ad hoc tasks, including VM setup, store cleanliness and presentation
* Escalate any customer complaints to management
* Complete mandatory training relevant to product, policy & procedure
What We're Looking For
* Customer service experience within retail, hospitality or similar
* Ability to provide excellent service and go above & beyond
* Passionate about sports fashion or knowledge of key brands
* Positive can-do attitude and ability to work as a team
* Thrives in a fast-paced, ever-changing environment
* Enthusiastic to overcome challenges and learn new skills
* Strong communication skills and engagement with customers and team
* Ability to multi-task
* Flexibility to work across various shifts, including weekends and holidays, based on store needs
What's In It For You?
* Work in a dynamic business and engage with top product and leading sports fashion brands
* Training and development opportunities to kickstart, evolve and shape your career
* Opportunity to progress across all areas of the business in roles including Retail, Support Office, and Distribution Centre
* Staff discount available for you, friends, and family
* Access to Employee Assistance Program & Mental Health champions
* One month paid parental leave for full-time employees
JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.
What are you waiting for? Apply today and kick start your JD Sports Journey.
Ref: VEVO consent notice and working rights where required.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
* Retail
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