Job Title: Service Administrator
We are seeking a highly organized and detail-oriented professional to join our team. As a key member of the administrative support team, you will be responsible for coordinating documents, gathering and inputting data, and providing exceptional customer service.
* Coordinate administrative requirements primarily with the Service team.
* Create purchase orders for the Service team.
* Process invoices for the Service department.
* Enter technician hours on jobs as required.
* Administer customer online portals and training requirements for the Service team.
* Open jobs for the Service team as required with support from the Service Advisor.
* Gather and maintain information in centralized databases.
* Attend meetings as required internal and external.
* Assist with project-related administration, including forward ordering of parts and equipment as required, preventative maintenance, and tooling.
Requirements:
* Demonstrated administrative experience in Automotive or Trade-related fields.
* Experience of delivering first-class customer service.
* Demonstrate care and attention to detail.
* Confident with Microsoft Office suite and working across different databases and systems.
* A self-starter who is happy to be the go-to person for the team.
* Positive, upbeat attitude and ability to pick up things quickly.
* Strong work ethic and result orientation.
* Works well in a small group of people.
Benefits:
* Salaried position.
* Participation in an annual variable compensation program.
* Salary continuance insurance.
* Discounts with select private health insurance, PC software/hardware, and vehicles.
* Annual remuneration reviews.
* Safety equipment/PPE and uniforms provided.
* A range of personal and professional benefits.