Join Smart Phone Repairs as a Sales Assistant and Telecommunication Technician
About Smart Phone Repairs:
Smart Phone Repairs is a trusted provider of mobile phone and tablet repair services, known for expert workmanship, fast and reliable services on all repairs. We pride ourselves on using premium materials and the latest technology, and we also offer a wide range of high-quality mobile accessories at great value. At Smart Phone Repairs, we value our team and our customers equally - ensuring devices are repaired quickly and reliably so people can stay connected.
Job Description:
SMART PHONE REPAIRS is looking for a highly motivated individual with retail and repair experience to join our dynamic team environment at one of our stores in Chirnside Park Shopping Centre, Westfield Doncaster and Westfield Plenty Valley.
Your role:
* Assist and support sales of mobile accessories by recommending suitable products to enhance device performance and customer satisfaction.
* Install, diagnose, and repair mobile phones, tablets, and related electronic equipment in-store, ensuring high-quality workmanship.
* Identify faults, troubleshoot issues, and carry out adjustments, part replacements, and component-level repairs.
* Perform routine inspections, testing, and preventative maintenance on mobile devices to ensure optimal functionality.
* Configure, update, and program mobile devices according to manufacturer specifications and customer requirements.
* Provide technical support and assistance to customers, explaining repair outcomes and offering professional advice on device care.
* Ensure all repairs meet company quality standards and professional workmanship for a reliable service.
Key Requirements:
* Retail Experience: Retail experience is essential. Candidates with good selling skill would preferred.
* Repair Experience: Basic screen repair experience is essential. Candidates with main board repair experience would be preferred.
* Customer Service Passion: Is passion in customer service and mobile technology.
* Motivation: Has a highly motivated and sales hungry attitude is a plus.
* Flexible Availability: Flexible to work any days of the week including weekends.
* Fluent English: Fluent in English and has good communication skill is essential.
* Travel: Our stores are located close to public transport, however, candidate who are able to drive and willing to work at different locations would be prioritized.
Why Work with Us?
* Join a professional, fast-paced, and supportive work environment.
* Work with the latest mobile technology.
* Competitive pay and career growth opportunities.
Available Locations:
* Westfield Doncaster
* Chirnside Parking Shopping Centre
* Westfield Plenty Valley Shopping Centre
Apply Today
Bring your skills, passion, and dedication—help us keep our customers connected
Job Types: Full-time, Permanent
Pay: $26.00 – $40.00 per hour
Benefits:
* Employee discount
* Referral program
* Travel reimbursement
Experience:
* Retail sales: 1 year (Required)
Work Authorisation:
* Australia (Required)
Willingness to travel:
* 100% (Preferred)
Work Location: In person