About the Role:
Are you an experienced Maritime Security Guard ready to make the next step in your career?
CPA is seeking a dedicated and experienced security professional to join our dynamic and high performing team in Mackay.
Reporting to the CPA Operations Coordinator these positions play a key role in
* Overseeing daily operations and team performance
* Ensuring contract viability and compliance with KPIs
* Delivering best-practice outcomes in personal and team performance
* Supporting the achievement of CPA's mission and values
Location: Mackay, QLD
Roster: Monday to Friday – 8.5 Hours per day
Employment Type: Full Time
Local Applicants Only: Due to the nature of this position, all applicants must be local to the Mackay region.
Key Responsibilities:
* Develop, recommend and implement a strategic operational plan for all areas of responsibility.
* Ensure the adherence to budgets, policies, procedures, OH&S and QA
* Ensure contractual KPI's are met.
* Ensure services are delivered in an efficient and professional manner.
* Oversee the administrative functions of the team.
* Allocation and Supervision of projects/tasks/services/training courses to team members where applicable
* Ensure staff are efficient and deliver effective and relevant services to clients and staff.
* Conduct Drug and Alcohol Testing
* Liaise with the clients PFSO and other relevant clients to ensure continual understanding of contract KPI's and obligations.
* Ensure all administrative duties are completed in a timely manner.
* Ensure staff roster is forecasted and uploaded to the appropriate area at least 1 month in advance.
* Complete all necessary periodical reports as required by the Company or the Client
* Coach, guide, counsel and mentor staff.
* Conduct Performance appraisals on staff.
* Conduct internal audits on staff qualifications on a monthly basis.
* Perform ad hoc PFSO duties as required by the client to the standard of the client
* Additional ad hoc duties may be required based on the business needs from time to time.
Characteristics:
* Able to lead teams, set high standards, and support staff through coaching and feedback.
* Confident in creating and managing team plans and operational strategies.
* Understands modern human resource practices to support team performance and business growth.
* Aware of key business challenges and how security operations support overall goals.
* Can clearly communicate and work well with others, including senior staff and external stakeholders.
* Able to assess situations, identify issues, and implement effective solutions.
* Committed to learning and improving skills to stay current in the role.
* Works towards achieving targets, including budgets, policies, safety, and quality standards.
* Demonstrated Resilience – remains calm and composed in stressful or high-pressure situations.
* Perseveres in face of obstacles or setbacks and demonstrates a strong drive to finish tasks, will actively seek to overcome potential hurdles.
* Strong Judgement – Is confident making judgements based on the information available, even if not complete or situation is ambiguous.
Mandatory Skills and Qualifications: For any qualifications noted below, please outline the items which you currently hold in your cover letter and provide copies with your application, or immediately post interview.
* Current QLD Security Officer's Licence Class 1 (Unarmed, Monitoring)
* Current Unrestricted QLD Manual Driver's Licence
* Certificate II in Security Operations
* Maritime Security Guard (MSG) Course - To be completed prior to first shift
* Maritime Security Identification Card
* HLTAID009 Provide cardiopulmonary resuscitation
* HLTAID011 Provide First Aid
* Safely Access the railway corridor (SARC)
* HLTPAT005 or HLTPAT010 Collect Specimens for Drugs of Abuse Testing
* Port Facility Security Officer (PFSO) Certification
* Prepare to work safely in the construction industry "White Card"
* Leadership & Team Management skills
* Conflict Resolution
* Excellent Time Management
* Communication & Interaction
* Excellent knowledge and understanding of computer systems.
* Proof of Working Rights in Australia (Birth Certificate, Passport or Visa)
Highly Desirable:
* Frontline Management – Cert IV Management
* Certificate III in Security Operations
* Current QLD Security Officer's Licence Class 1 (Crowd Control)
About us: Corporate Protection is a trusted leader in emergency response, health, and asset protection services across critical Australian and overseas industries including oil & gas, energy, mining, maritime, aviation, and infrastructure. We are driven by a commitment to clinical excellence, operational safety, and client-focused solutions.
What We Offer:
* Access to quality Workplace Health & Safety education and training through our in-house Registered Training Organisation [RTO] Baseline Training Pty Ltd (Employees get discounted rates on training)
* HCF - Health Insurance benefits including your hospital excess cover of $750 paid for. (eligibility may apply)
* Exposure to high-profile mining and industrial sites
* A dynamic, supportive and collaborative team
* A professional environment that fosters teamwork
* Opportunities for professional growth and upskilling
* A workplace that supports veterans and values frontline experience
* A chance to make a genuine impact where it counts most
* Bonus referral reward system
Application Process: Please submit your resume and cover letter detailing your relevant experience and any qualifications via Seek by pressing "apply now".
Corporate Protection acknowledges the Australian Aboriginal and Torres Strait Islander peoples of this nation. We acknowledge the traditional custodians of the lands on which our company is located and where we conduct our business. We pay our respects to ancestors and Elders, past and present. Aboriginal and Torres Strait Islander people are encouraged to apply.
We are a veteran-friendly employer and proudly support veteran employment by offering opportunities for growth, development, and a work environment that values the dedication and expertise gained through service. We actively encourage applications from veterans and are committed to fostering a supportive environment that recognises and leverages the unique strengths and skills veterans bring to the workforce.