A respected Managed Service Provider in Sydney is seeking a Level 2 IT Engineer to handle advanced technical issues and support Windows environments along with Microsoft 365 infrastructure. The role includes taking ownership of escalated support requests, providing on-site and remote support, and participating in system upgrades. Ideal candidates will have 2–4 years of IT support experience, strong skills in Windows 10 / 11 and Microsoft 365, and possess a Microsoft MS-900 certification. A competitive salary up to $90,000 plus superannuation is offered.#J-18808-Ljbffr