Customer Support Coordinator
We're seeking a skilled and experienced individual to coordinate and deliver high-quality customer support services. As a Customer Support Coordinator, you will work closely with customers to understand their needs and preferences, and develop personalized support plans to meet those needs.
The successful candidate will possess a Certificate III in Individual Support and have at least two years of experience in a similar role. They will also have strong leadership skills, excellent communication abilities, and a proven track record of delivering high-quality customer support services.
This is a challenging and rewarding role that requires strategic thinking, problem-solving, and effective communication skills. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.
Key Responsibilities:
* Coordinating and delivering high-quality customer support services
* Developing personalized support plans to meet customer needs and preferences
* Working closely with customers to understand their needs and preferences
* Leading and managing teams of support workers to ensure high-quality service delivery
Benefits:
* Leadership opportunities and career advancement
* Competitive salary and benefits package
* Professional development and training opportunities
* Collaborative and dynamic work environment
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